Illinois Dealerships - Crystal Lake Chrysler Jeep Dodge Ram of Crystal Lake Illinois
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Crystal Lake Chrysler Jeep Dodge Ram Sales Reviews

  • 5404 S State Rte 31
  • Crystal Lake, IL 60012 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating WORST CUSTOMER SERVICE EXPERIENCE EVER! Written by st59930 on 10/27/17 12:03:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a new Ram 4500 dump truck in July. Had it shipped to NC. It was in the shippers possession for a total of 14 hours. Upon arriving I checked it out and everything looked good. I jump up on the truck to drive off and found HUGE scratches in the roof. They were down to the metal. The scratches...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating WON'T SHOP ANYWHERE ELSE! Written by KP2208 on 01/25/14 02:34:53 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had nothing short of a fantastic experience! I had a great salesman and walked away with exactly what i wanted(car wise and price wise). Since going back in for oil changes, they have been nothing but sweet and my salesman asks me about how i'm liking my car.
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Sales Rating RippedOff Written by reggie27 on 01/19/14 08:35:27 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I will never, EVER buy a Chrysler, Dodge or Jeep again. The best thing I can say about the people at Crystal Lake Chrysler Dodge Jeep in Illinois is that they are slimy, duplicitous, manipulative [non-permissible content removed]. It was like the undercoating scene from “Fargo”. I went in there to b...
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Sales Rating Rude, Car needs repairs, horrible customer service Written by charg5152 on 09/25/13 02:45:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Run far far away from this unethical, rude dealership and the used car manager Tom! This dealer either does not inspect their used cars at all, or their service department is unable to do the inspection correctly. Even worse, they have absolutely the worst customer service I have seen in years! My...
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Sales Rating Exceeded Expectations Written by skippy04 on 05/22/13 08:35:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I started with an internet search through Edmunds.com for a 2014 Jeep Grand Cherokee Unlimited and I discovered Crystal Lake Chrysler Jeep Dodge Ram web page. They advertised discounts. And they delivered what they promised. All paperwork was processed quick and painless. Overall: I can't say I love...
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