Service Jack Phelan Chrysler Dodge Jeep Ram Car Dealership Countryside Illinois | Edmunds
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Jack Phelan Chrysler Dodge Jeep Ram Service Reviews

  • 5859 S La Grange Rd
  • Countryside, IL 60525 (map)
  • (855) 835-3420
  • Chat with Dealer

Service Reviews

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Service Rating 3 Days and no Contact By dynamos14 on 01/07/17 10:08:43 AM PST
Recommend this dealer? No

The customer service in the Service Department is the worst I have ever experienced in my 20 some years of owning a Jeep Vehicle. They promise to let you know status of your car when you bring it in, however, after they do not call, it is impossible to reach anyone to find out any information. Its...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Be Forewarned. Stay away from Jack Phelan Service Dept. By hillock on 12/27/08 12:00:00 AM PST
Recommend this dealer? No

Don't trust anything Jack Phelan Dodge says about servicing your car. My car had a starting problem. They wanted $500 for parts alone to fix it, telling me the computer modules need to be replaced. Smelling a con, I had my car towed away from them to a local mechanic who fixed it for $200, parts an...
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Service Rating Always Seem To Want to Add More. By phelanhater on 11/16/07 12:00:00 AM PST
Recommend this dealer? No

I took my van in to get a sensor checked. They wanted to change the spark plugs, the wires and a whole bunch of other stuff, trying to convince me that "This needs to be done now!" My van only had 38,000 miles on it. The sensor was only $125.00 to fix, they wanted to charge me over $500.00 to replac...
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