Excellent Car Buying ExperienceWritten by tashasook on 12/04/16 06:13:48 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Marino Jeep, and the staff we worked with, made buying a new car actually enjoyable. We had a miserable experience the first time we bought a car and we were not looking forward to doing it again. After finding a model online and emailing internet sales, I was immediately contacted by Lindzye Garcia who also followed up with me by phone. She was able to answer a ton of questions before I even stepped into the dealership. She was really friendly and there was no pressure from her. Steve Nunez, our sales consultant, was extremely friendly and helpful. He was knowledgeable about the models we were interested in and he didn't try and up-sell us more car than we needed. He also didn't pressure us in anyway, which was a huge relief. We even went and test drove another car at a different dealership and he didn't once try to persuade us with last minute deals. He didn't mess around either! He was busy with other clients, but he was able to bounce back and forth without ever making us wait. He answered questions we didn't think to ask and he went through all of our finance concerns point-by-point. All of the staff at Marino are friendly and the dealership itself is comfortable and well designed. The lengthy process of buying a car seemed to fly by. We were able to get an amazing deal on our dream car; I'd definitely buy another car from Marino.