Marino Chrysler Jeep Dodge Ram Car Dealership Chicago Illinois | Edmunds
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Marino Chrysler Jeep Dodge Ram Sales Reviews

  • 5133 W Irving Park Rd
  • Chicago, IL 60641 (map)
  • (888) 400-8014
  • Chat with Dealer
  • Awarded in 2016, 2017, 2018
Sales Rating:

Excellent Car Buying Experience

Written by tashasook on 12/04/16 06:13:48 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Marino Jeep, and the staff we worked with, made buying a new car actually enjoyable. We had a miserable experience the first time we bought a car and we were not looking forward to doing it again. After finding a model online and emailing internet sales, I was immediately contacted by Lindzye Garcia who also followed up with me by phone. She was able to answer a ton of questions before I even stepped into the dealership. She was really friendly and there was no pressure from her. Steve Nunez, our sales consultant, was extremely friendly and helpful. He was knowledgeable about the models we were interested in and he didn't try and up-sell us more car than we needed. He also didn't pressure us in anyway, which was a huge relief. We even went and test drove another car at a different dealership and he didn't once try to persuade us with last minute deals. He didn't mess around either! He was busy with other clients, but he was able to bounce back and forth without ever making us wait. He answered questions we didn't think to ask and he went through all of our finance concerns point-by-point. All of the staff at Marino are friendly and the dealership itself is comfortable and well designed. The lengthy process of buying a car seemed to fly by. We were able to get an amazing deal on our dream car; I'd definitely buy another car from Marino.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Yes

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Hi, thank you for taking the time to leave us such wonderful feedback. We truly appreciate the kind words and are so glad you had a great experience. Enjoy your new car and please come see us again!

  • By marinocdjr
  • on 12/09/2016
  • 02:13:01 PM PST
  • (dealer response)
Post a Comment or Update This Review