Bob Brockland Buick GMC
Customer Reviews of Bob Brockland Buick GMC
2023 gmc
byon 03/23/2023
Great experience ,friendly service ,very professional, exceptional Salsman. Will be back to buy another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 gmc
byon 03/23/2023
Great experience ,friendly service ,very professional, exceptional Salsman. Will be back to buy another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying a car
byon 02/22/2023
Tom "Moe" was easy to work with. The whole crew was-Scott and Chad too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service under warranty
byon 11/09/2022
Service group very knowledgeable and accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bob Brockland service
byon 02/06/2021
Brockland staff is great and does everything great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
HR Manager
byon 12/01/2018
Amazing location and awesome customer service Alex and the office crew really cares for their customers
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional Service with the Personal Touch
byon 11/09/2018
The professional service gives me confidence that my vehicle is repaired properly and safe to drive. The personal touch always makes me feel valued as a customer. This is not the first vehicle I have purchased here and I doubt it will be the last, and the service department is only one of the reasons for that decision.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Platinum experience
byon 09/11/2018
Always friendly and willing to get things right the first time and do not stop until they do.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2009 Pontiac Torrent - Thanks to Chad!
byon 04/09/2014
I experienced a first-time vehicle purchase following a unique situation, and I'd like to thank Chad for making it possible. He is knowledgable and such a down-to-earth salesman who gets the job done with ease! I'm thankful for the suggestions, advice and overall comments. I can definitely see future business transactions with Chad and the Brockland family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Chad S. & Bob Brockland were awesome!
byon 10/30/2013
From the minute I walked in until I drove off in my newly leased car, Chad S. from Bob Brockland Buick & GMC was there by my side. He did a great job of answering all of my questions and making sure I had all of the information I needed to make my new car decision. Chad made me feel very comfortable and went out of his way to make everything easy for me. Everyone I encountered at Brockland was very nice and professional. I would highly recommend this dealership and this salesman in particular to my family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2008 Toyota Camry
byon 10/30/2013
I went in knowing what I wanted and they helped me get through the buying process with ease. I am very happy with price and warranties. I was enjoying my new car within two hours. Thank you Chad and Scott.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad Business
byon 04/10/2013
To make a very long story short, this dealership is not a honest business period!! Bob B. Jr. was even rude and unprofessional. Bottom line is I bought a lemon and they kept telling me that there was nothing wrong with it three different times until the warranty ran out. Now they refuse to help me and Bob B. Jr. (the owner) even hung up the phone while talking to my husband. Would NOT recommend this dealership to ANYONE!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
