Service Wickstrom Ford Lincoln Car Dealership Barrington Illinois | Edmunds
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Wickstrom Ford Lincoln Service Reviews

  • 600 W Northwest Hwy
  • Barrington, IL 60010 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Oil change and recall work By duvault2014 on 10/28/17 04:05:54 PM PDT
Recommend this dealer? Yes

The employees at Wickstrom Ford/Lincoln are always friendly and greet you BY NAME with a smile. From the hard working people in the service department back to my salesman and managers. They go out of their way to make you feel welcome every single time. HIGHLY recommended! Mat
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Service Rating Don't do business with this dealership By Ellascreenname on 12/26/16 07:48:38 PM PST
Recommend this dealer? No

I brought a Ford Diesel E-350 to Wickstrom Barrington, IL on a Friday evening to be diagnosed. I was called Saturday morning with a diagnosis and I was told that the car has one bad injector. Shelly gave me a quote to repair it. I decided to have all four injectors repaired as per her recommendation...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service By price0043 on 02/18/14 05:12:20 PM PST
Recommend this dealer? Yes

Just wanted to let you know that you are very fortunate to have Max and Jose as porters. They are excellent ambassadors for Wickstrom. Both are good drivers and very personable. Jose drove me home last Friday and half way home I realized I'd left my house keys in the car and we had to go back to get...
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Dealer Response

Thank you for sharing your experience and kind words about Jose and Max. They are both great employees - we are lucky to have them on our team. We appreciate your business! -Colin Wickstrom, Dealer Partner

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Service Rating Did someone say customer Service? Not Wickstrom By ericj567 on 09/12/13 07:50:45 PM PDT
Recommend this dealer? No

The dealership is nice and the people are friendly. However when it comes to customer service, they need to take a step back and learn from other companies. I have taking my truck in a couple times and while some of the work has been performed, some they did not. One instance was a power port in the...
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Service Rating Same Day Service By jvanlerberghe on 04/23/13 12:29:22 PM PDT
Recommend this dealer? Yes

We just moved from Michigan a few months ago and have always bought and had our cars serviced with that same Ford Dealership in the past. My Check Engine light came on (shockingly) and I was clueless as to where to take it, as finding a Dealership wasn’t on my mind the past few months with this move...
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Dealer Response

We welcome you to the community!! Glad we were there to help you out. Thank you for being our customer. -Colin Wickstrom, Dealer Partner

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