Service New City Nissan Car Dealership Honolulu Hawaii | Edmunds
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New City Nissan Service Reviews

  • 2295 N King St
  • Honolulu, HI 96819 (map)
  • (855) 299-9489
  • Chat with Dealer
  • Awarded in 2017

Service Reviews

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Service Rating Daeun Kim By taelee343 on 03/20/17 02:45:18 PM PDT
Recommend this dealer? Yes

Customer service was great. As I pulled into the service center Kamu did an excellent job providing superb customer service. Service was quick and well handled.
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Dealer Response

We appreciate you taking time to leave us a great review! I am pleased to hear Kamu did an excellent job assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Jan Fraga – Customer Relations Manager |... Read more

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Service Rating New City Nissan Experience By Jean_Souza on 01/11/17 06:45:14 PM PST
Recommend this dealer? Yes

The friendly staff! After driving in the morning traffic to get there I can get a little grumpy, but the staff there always put a smile on my face. From the greeters to the shuttle drivers. This visit however, Ashley was able to help me decide on tires. I've never purchased tires before and she went...
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Dealer Response

Thank you for the glowing review, Jean! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Sincerely, Jan Fraga Customer Relations Mana... Read more

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Service Rating service of cube By KealaHawaii on 01/02/17 02:45:25 PM PST
Recommend this dealer? Yes

service was excellent especially Jason and Joylene (the girl that helped service the car when I checked in) Jolene went out of her way to make sure that I knew where the jack was and was very attentive to help me. She's great.
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Dealer Response

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and efficient customer service and I'm glad that Jason and Jolene made such a great impression on you. Sincerely, Jan Fraga – Customer Rel... Read more

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Service Rating Recent visit for oil change and tire rotation. By Lina_K7582 on 12/30/16 01:09:44 PM PST
Recommend this dealer? Yes

The report on my car seemed thorough. All work was itemized and the quotes were accurate although it was time consuming. I waited almost 2 hours,
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Dealer Response

Thanks for your kind review! We do appreciate your patience for the extended wait that you encountered. We strive to provide efficient and thorough service, and we're glad that this was the case for you! Please let us know if there's anything else we can do fo... Read more

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Service Rating Nissan Leaf By hashhouse on 12/26/16 12:25:08 PM PST
Recommend this dealer? Yes

I had an appt because of the low tire pressure light on my Leaf. When it turned into a flat, they arranged to have the car picked up and flat be trucked to the dealership. All of the work was done that day. I got a shuttle to work and picked the car up after work.
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Dealer Response

Thank you for leaving us your positive review! We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! ... Read more

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