Skip to main content

JN Chevrolet


2770 N Nimitz Hwy, Honolulu, HI 96819 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
2015 Tahoe - Blatant Ripoff with Accessories
Written by Jeremiah_G on 06/22/2014
[non-permissible content removed]...or at least a highly unethical dealership. I just bought a 2015 Tahoe. My vehicle pricing has $1145 of "Dealer Installed" options. My vehicle does NOT have these options installed. I have tried for 1 week to get these additional items. I have only had partial success. The way I have been treated by the so called "Managers" at JN Chevy following my purchase has left an extremely bad taste in my mouth. They've wasted my time and my wifes time multiple times. The vehicle has been on island since at least 01 May 2014. "David" keeps telling me that my brand new vehicle is so new that they accidentally forgot to install these options. Utter Crap. It is my belief they deliberately add these items to the vehicle price and hope the customer doesn't notice they aren't installed. I only figured it out by accident. The only positive aspect of the experience was my salesman, Myron N. He has been overly helpful in every aspect, but at the end of the day, he is only a salesman with no real power. Out of respect for his efforts and help, I gave JN Chevy a chance to rectify the situation. If you ignore all of this and still buy from JN, at least talk to Myron. Super nice guy After being spoken to as if I were a child earlier today by "David" who is the Internet Sales Manager...well the nicety on my behalf is over. It's been 1 week since I noticed all the missing items. They've been partially given to me, with an open (ie: unknown) date for the remainder. I keep getting told "Monday" or "Tomorrow" for when I'll get my items. JN Chevy has my phone number. You just don't treat someone who just spent $50,000 on a vehicle that way.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.