JN Chevrolet
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2015 Tahoe - Blatant Ripoff with Accessories
Written by 06/22/2014
on[non-permissible content removed]...or at least a highly unethical dealership.
I just bought a 2015 Tahoe.
My vehicle pricing has $1145 of "Dealer Installed" options.
My vehicle does NOT have these options installed.
I have tried for 1 week to get these additional items.
I have only had partial success.
The way I have been treated by the so called "Managers" at JN Chevy following my purchase has left an extremely bad taste in my mouth.
They've wasted my time and my wifes time multiple times.
The vehicle has been on island since at least 01 May 2014.
"David" keeps telling me that my brand new vehicle is so new that they accidentally forgot to install these options.
Utter Crap.
It is my belief they deliberately add these items to the vehicle price and hope the customer doesn't notice they aren't installed.
I only figured it out by accident.
The only positive aspect of the experience was my salesman, Myron N.
He has been overly helpful in every aspect, but at the end of the day, he is only a salesman with no real power.
Out of respect for his efforts and help, I gave JN Chevy a chance to rectify the situation.
If you ignore all of this and still buy from JN, at least talk to Myron.
Super nice guy
After being spoken to as if I were a child earlier today by "David" who is the Internet Sales Manager...well the nicety on my behalf is over.
It's been 1 week since I noticed all the missing items.
They've been partially given to me, with an open (ie: unknown) date for the remainder.
I keep getting told "Monday" or "Tomorrow" for when I'll get my items.
JN Chevy has my phone number.
You just don't treat someone who just spent $50,000 on a vehicle that way.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No