Service Stone Mountain Volkswagen Car Dealership Snellville Georgia | Edmunds
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Stone Mountain Volkswagen Service Reviews

  • 3500 Stone Mountain Hwy
  • Snellville, GA 30078 (map)
  • (844) 423-8132
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017

Service Reviews

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Service Rating Awesome service!! By bluenae on 08/10/17 03:19:03 PM PDT
Recommend this dealer? Yes

I always receive excellent customer service from the Mr sung hong He's always friendly and does his best to get you on your way in a reasonable time. Plus they provide free bottled water and Starbucks coffee while you wait.
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Service Rating Scam of warranty repairs By gahawg37 on 06/05/16 07:57:08 AM PDT
Recommend this dealer? No

I purchased a car for them in 2014. That experience was wonderful. However, the service dept. is horrible! They are not very friendly, but more importantly, they are very incompetent. I recently brought my car in for its routine 30K service. Mysteriously, according to them, it developed a leak from ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Best service in town By local_kathy on 04/29/13 06:02:39 PM PDT
Recommend this dealer? Yes

Received an invitation by email to meet with the technicians servicing my Jetta on Saturday morning. I was having a scheduled oil change. I was escorted to my car on the rack. The servicemen explained how they inspect my car as they were changing filters, oil, and a burned out light bulb. They answe...
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Service Rating Cares about problems By mrtanner on 03/06/13 12:38:35 PM PST
Recommend this dealer? Yes

I had a rear end collision that was repaired by Dwight Harrison VW. After a series of recent heavy rain events I noticed that water was accumulating in my floor boards and in the rear wheel well. Putting 2 and 2 together I called the dealership to see if they would handle the problem. Tom M., the se...
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Service Rating Service department rocks!! By kp71 on 10/13/11 05:01:33 PM PDT
Recommend this dealer? Yes

I have owned 5 different VWs, all purchased at Dwight Harrison VW (I refuse to buy from any other dealer!) and have had all my service work performed by the knowledgeable staff of technicians who work there. The service advisors know their product and how to explain to the average person what needs ...
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