Ed Voyles Kia Car Dealership Smyrna Georgia | Edmunds
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Ed Voyles Kia Sales Reviews

  • 2145 Cobb Pkwy SE
  • Smyrna, GA 30080 (map)
  • Chat with Dealer
Sales Rating:

Horrible Experience

Written by tuyet13 on 08/05/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went to the dealership on 7/21/10 in hopes of purchasing a new vehicle. My salesman Shannon was very helpful but when it came to to the financing it was downhill. I was there most of the day not leaving until 11pm that night. I was finally told that I would be able to purchase the vehicle with 1500 down which I agreed to. After signing all the paperwork I read over everything and on the paperwork it said th it was being financed by Kia. About 2 weeks have gone by now and I receive a telephone that they were not able to get an approval on the vehicle and I have to return it. I am a repeat customer with this company but they have just lost me, I will never purchase another vehicle from ed voyles hyundai or kia. I would have never driven the car off the lot if it had not been approved. I think this was very dishonest. This was one of the worst experiances I have ever had. The sad part is there was no apology or anything. will never return and would not recommend to anyone else.

Dealership Experience

How quickly did the dealer respond to your email inquiries? No response While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Not available

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