Service Kia Country of Savannah Car Dealership Savannah Georgia | Edmunds
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Kia Country of Savannah Service Reviews

  • 1 Park of Commerce Blvd
  • Savannah, GA 31405 (map)
  • Chat with Dealer
Service Rating: Updated! (Previously 0.0 Star Rating)

$60.00 Oil Change

Written by molina67 on 02/14/13 10:03:35 AM PST Go back to Service reviews
Recommend this dealer? NoUpdated!

I bought a new car from this dealership and took it in for the first oil change. After it was done I received a $60 bill. I asked why it was so high and if they used synthetic oil. They said it was not synthetic oil but because the car was a turbo they had to use special oil. I asked what type of oil and was told that it was 5W40... I said that is not special oil, I can buy that in Walmart. They said that is why it cost so much. Next oil change I had the tires rotated and the bill came out to $47.00. This left such a bad impression that I used Hyundai to my oil changes. After having the car for a little over a year, I traded it in because I just didn't want to deal with them again.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Yes

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Hello, We sincerely apologize for your experience and hope we get another chance to prove ourselves. Come by and meet the new service manager and see how much things have changed. Thank you, Service Department Kia Country of Savannah

  • By kiacountrysav
  • on 02/15/2013
  • 10:28:55 AM PST
  • (dealer response)
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