Grainger Honda
Customer Reviews of Grainger Honda
Grainger Takes Care Of All Your Needs
byon 02/08/2024
I have leased my past two CR-V’s from Ronny Moore at Grainger Honda in Savannah GA. Ronny listens carefully to what you want and brings up the vehicle of your dreams. I came from Watkinsville to get my next vehicle and will continue coming back in the future as long as Ronny Moore is there.
Urgent Repair Needed
byon 03/05/2024
Thank you so much for the great customer service during my recent visit to your dealership. Clifford Mills (Service Advisor) Charles B (Shuttle Service) were awesome. Thank you to the Service Technician who also serviced my vehicle (I did not get his name) Everyone was excellent from the beginning of my visit until the end which made my experience less stressful and very pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Clifford Mills
byon 03/01/2024
Professional, competent, and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service at Grainger Honda !
byon 02/16/2024
The service representative was friendly,courteous and professional. Hunter Nadeau was a big help getting my car serviced and I thanked her for it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Grainger Takes Care Of All Your Needs
byon 02/08/2024
I have leased my past two CR-V’s from Ronny Moore at Grainger Honda in Savannah GA. Ronny listens carefully to what you want and brings up the vehicle of your dreams. I came from Watkinsville to get my next vehicle and will continue coming back in the future as long as Ronny Moore is there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
No pressure, fair and professional.
byon 02/04/2024
Very professional. Zero pressure put on me to buy. Very fair on trade in and vehicle price. One of the best buying experiences I’ve had. Quick and efficient. Will do business at Grainger Honda in the future and will spread the word to Friends and coworkers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wesley Davis provided us with excellent service! We really appreciated him
byon 02/03/2024
The dealership is very welcoming and the service that was provided by Wesley Davis our salesman provided is what makes this dealership one that we would highly recommend to all of our family, friends and church family. Our experience with Grainger was indeed an awesome experience. Thank you for providing outstanding customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Clifford rocks!!
byon 01/30/2024
Clifford Mills provides A+ customer service throughout the process
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome
byon 01/27/2024
Mr. Charles Grant helped me find exactly what I was searching for. I told him what I wanted, he delivered. No hassle, no pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
10/10 experience dealing with Clifford Mills
byon 01/22/2024
10/10 experience dealing with Clifford Mills. Cliff is always helpful and very welcoming so I make sure to request him as my service technician every visit. Keep up the great work Cliff! Also, I love how the waiting area and restroom is always clean at Grainger.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Grainger was great!
byon 01/10/2024
Everyone was very welcoming and kind. Ronny Moore was my sales person and he was great! He was kind and very knowledgeable. I highly recommend going to see Ronny!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Always good service
byon 12/13/2023
I always have a good experience when working with the Service Dept at Grainger Honda. I especially like dealing with service advisors Cliff or Dustin. They're helpful, knowledgeable and realistic. If I have questions, they answer them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Servicing My Honda
byon 11/09/2023
I have been having my car Service here in Savannah for some time since coming to the area. Always had Excellent service.I have nothing to complain about. My service person was Mr. Rainwater, a very knowledgeable and courteous young man.My was ready when promised.Even though while my car was being serviced,we were looking to buy another Honda, so the wait time did not appear to be that long. Thanks again for your Service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pleased
byon 11/07/2023
Had a good experience like always. Aubrey Whiting made sure all my needs where met,and got me out at a decent time span. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Job Greg Konkel
byon 10/04/2023
Thank you Greg Konkel! You made my CR/V Hybrid lease very enjoyable. I've purchased and leased many cars in the past, and this was one of the best experiences at a dealership I've had. From the online shopping to the face to face, Greg represents Grainger Honda as a truly professional, knowledgeable, friendly salesman. Of coarse , the new and modern facility with all the friendly, helpful people doesn't hurt. Thanks again Greg Konkel and Grainger Honda, I will be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Cliff 4 service
byon 09/28/2023
Wednesday seems to be a good day for service - not too busy. Cliff always does a great job taking care of our service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Appreciative Senior Citizen
byon 09/15/2023
From setting an appointment to driving out, everything went smoothly and respectfully. I appreciate that my friend introduced me to Clifford Mills before I purchased my car (when she brought her Honda in for service), as I knew who to ask for from day #1.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Engine hot, I’m not!
byon 09/14/2023
It’s been over 2 years since I last scheduled service at Grainger Honda, and this visit was night and day better than previous visits. I believe the service department has a new manager, and I was impressed by his visibility out and about interacting with his service department reps, and the customers. I didn’t catch his name, but he was very pleasant and engaging. The name of my service adviser was Jacob Rainwater-Heav, (#5168). He was professional and gave me an accurate estimate of how long my car would be there for diagnosing and repair for an engine overheating issue, front brake replacement, and an oil change. He also determined my 2018 Odyssey had four recall items needing to be accomplished. Jacob let me know that he would call when the overheating issue was diagnosed, which he did, and at that time he informed me of what the cost of repair would be, and gave me an estimated completion time of 5:15 PM. He called back 4 and let me know that my car would be ready at 4:30. When I arrived at that time my car was completed and waiting for me. And final cost was exactly what Jacob had told me it would be. I brought my vehicle in at 8:30 AM, and by 4:30 PM this same day, I had my engine overheating issue diagnosed and repaired, my front brakes replaced, oil changed, and four recall issues repaired. I was very impressed. Especially since they seemed extremely busy on this day. Kudos to the whole team at Grainger, from the management to the technicians involved. I also was pleased that they provided a shuttle service to bring me to my home after I dropped my car off in the morning. Not all dealerships provide this service. Compare this experience to a recent visit I had at Vaden Chevrolet in Pooler to have an oil leak repaired on my Equinox…, No shuttle service, three days to diagnose the problem, three more days to fix the problem for a total of six days. A job I feel should have taken no more than two. Next time I need my Equinox serviced, I will not be going to Vaden Chevrolet, but instead going to Grainger Honda, where I have much more confidence in getting prompt and courteous service. Thank you again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfaction
byon 09/12/2023
Aubrey Whiting was very professional and friendly. Great at customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Road Trip Maintenance
byon 09/02/2023
I was greeted by Cliff the morning of August 25, 2023. He got me checked in quickly for the service. He went over the services that I requested. He recommended the brake flush and cabin filter to bring my service log up to date. He kept me informed on the progress of my car. He let me know when my car was finished. Cliff is friendly and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Clifford Mills
byon 08/30/2023
If it wasn't for Clifford Mills, I would be taking my car to any other Honda dealership. I was informed every step of the way. Cliff says it will happen...he makes it happen! He is a pleasure to work with and I appreciate the communication.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Below Average Beginning
byon 08/30/2023
I had a 2pm appt and I arrived at 1:45 but I waited inside my vehicle for 15 minutes before a sevice advisor came out. There were numerous advisors inside that were not helping customers during my 15 min wait. Once I was waited on the process went well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments