Southtowne Chevrolet Buick GMC
Customer Reviews of Southtowne Chevrolet Buick GMC
New favorite dealership
byon 04/19/2024
Excellent service from start to finish. Your salesperson Nichole Mahle was extremely helpful and responsive to my questions and concerns. The finance department was excellent and I look forward to using your service department for all of my scheduled maintenance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New favorite dealership
byon 04/19/2024
Excellent service from start to finish. Your salesperson Nichole Mahle was extremely helpful and responsive to my questions and concerns. The finance department was excellent and I look forward to using your service department for all of my scheduled maintenance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Southtown Chevrolet has the best Service.
byon 02/12/2024
Southtown Chevrolet always does a great job in a timely manner. Very professional and courteous. I always deal with Tim M. He is wonderful. I had a health issue while I was there. Tom and everyone was so helpful. Tim went above and beyond to make sure that I got home safely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Otherwise good purchase experience but missing OEM Colorado ZR2 Equipment
byon 03/07/2023
SouthTowne Chevrolet Newnan, GA Deal# 627411 Stk# 2B60838 Cust# 292197 I come from a family of steadfast “Ford only” truck and van enthusiasts. Having previously owned 2 Ford Econoline vans and 2 Ford F-150 trucks, the brand indoctrination was so effectively rooted within my psyche …I had never seriously considered purchasing any other make of vehicle. Fast forwards to RV ownership, with a desire to tow a compact utility vehicle behind a motor home. The FMCA 2022 Towing Guide noted that of just a few options among mid size trucks, the Chevy Colorado could be towed. That opened my eyes to the possibility of a test drive. I didn’t expect the simultaneously resilient/plush well-controlled ride of the ZR2 Bison, (on which the Multimatic shocks truly constitute, a game-changer). The cab comfort and appointments felt unexpectedly high-end for a less than full sized truck, and the sound insulation was a pleasant surprise as well. I’m getting slightly better mileage than the published EPA average (20 MPG), which is a few MPG better than my last F-150. Daniel, the Sales Representative, his Sales Manager and the Finance Officer were all very helpful and easy to work with. I have just one disappointment, with my purchase process and this representative of Chevrolet …which unfortunately, is not an insignificant matter. An informative post on the FB Chevy ZR2 owners forum, made me aware that my ZR2 Bison truck was sold to me …INCOMPLETE. EVERY standard ZR2 is supposed to roll off the dealer lot with protective rock slider rails mounted beneath the chassis (just below the door jambs). But my ZR2 (with $5K upgraded Bison package) is oddly missing these protective chassis components …and this somehow escaped notice by the Sales Team and the detail staff …with nobody from the dealership providing an explanation for the missing equipment, I had already paid for. I confidently believe that once this purchase defect is realized by Southtowne, they’ll make every effort to make it right without charge. Once resolved I’d have no reservations whatsoever in recommending Southtowne, and considering another Chevrolet purchase in the future, as well. A copy of this feedback request has been forwarded to Southtowne Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
2 Comments
2023 Corvette
byon 01/18/2023
I've bought many new cars and trucks over the years from other dealerships, and I've come to dread the hours waiting for finalization of the purchase, allowing me to get on with my day. This was NOT my experience with Southtowne. With no advance notice or arrangements I was in, picked a new car with no sales pressure, and was out after securing a deal with which I was very comfortable, all within a very short time. Southtowne provided a great experience with exceptionally knowledgeable personnel, all with a customer-oriented service style. I would recommend this dealership to anyone in the Tri-State area area.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service Advisor
byon 04/09/2020
William Warren does an excellent job in the Service Dept. He always keeps you advised on the process of your service. William will advise you of an issue and give you your options and the advantage and disadvantage of them. I have dealt with William since buying my first vehicle from Southtown. He has always giving enough information and gives time to decide on which options to take.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Efficient!
byon 01/07/2020
Once again William took well care of me and got everything done at an exceptional price!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always Amazing
byon 12/14/2019
Had a little battery issue all of a sudden and Preston was AMAZING at fitting me in on a crazy busy Monday! I thought there were lots of other problems but he was calm and assured me that it was just the battery! Awesome service people!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My Service Department
byon 12/14/2019
My Southtowne Service Department always takes care of me. Preston, William and the service crew, are great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Fantastic Sales Staff
byon 12/05/2019
Our sales assistant was absolutely the best! Ross Ables knew the vehicle we were inquiring about and made the process so easy and no pressures. He sincerely wanted us to be happy and completely satisfied with the vehicle we purchased. He explained and set up all the electronics in a flash and with ease.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales
byon 12/03/2019
I think this is about the 20 th car / truck our family has bought from Southtowne & that about says it all !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Service
byon 11/22/2019
My car broke down in the evening when they were closed. I dropped my car off that evening and the next morning they were calling with the results fixed it within an hour and i was ready to go. I love this place. I take all my vehicles here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing
byon 11/19/2019
James and Scott were amazing. We came in late but james went out of his way to listen to what I wanted and to find what I wanted. He stayed well past closing time to ensure we drove out with the car I Wanted. Greg made the paperwork for financing a breeze. He explained in detail and answered all our questions. Even though it was well past closing time on a Friday night,i never felt pressured or hurried The service department didn't miss anything in making sure the car was detailed properly. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
replace railings
byon 11/16/2019
Work done in a timely manor as always.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 11/10/2019
Service was great and speedy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service on my 2019 Cadillac XT4
byon 11/02/2019
Fast Fair and Friendly ... I trust the Southtowne Cadillac Service department
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall check
byon 10/12/2019
I went for a recall check: Lower Control Arm Weld. I thought I would have to wait hours, I was there for about 1 1/2 hr. Thank goodness the recall did not affect my car; for the last two years the only place that service my Trax is Southtowne. The staff are professional and the prices are competitive compare to other service shops.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Southtowne GMC
byon 09/25/2019
Service was great and done in a short time frame.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mrs.
byon 09/25/2019
Received excellent service from Southtowne
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 09/25/2019
Great Service fast friendly and convenient. Best to make an appointment but they always try to get you in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sierra SLT
byon 09/12/2019
Single best car buying experience my wife and I have ever had. Our salesman, Ross Abeles, was a truly one of the most genuine and honest persons we have ever meet. Ross put the customer first and worked hard to get the very best deal. Scott, the finance manager was awesome as well. He did a great job finding the best rebates and interest rates.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great People, Great Service
byon 08/19/2019
Great selection and friendly sales staff. Not pushy, worked hard to provide me all information I needed. Was a really good car buying experience. I highly recommend sales representative Cory Bonsignore.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments