Service Jim Tidwell Ford Car Dealership Kennesaw Georgia | Edmunds
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Jim Tidwell Ford Service Reviews

  • 2205 Barrett Lakes Blvd NW
  • Kennesaw, GA 30144 (map)
  • (855) 851-7936
  • Chat with Dealer

Service Reviews

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Service Rating Mistreated in Service By Jbyerspe on 02/19/16 12:48:46 PM PST
Recommend this dealer? No

I made an appointment two days ago for them to look at a rattle in my almost new Explorer. I was told if I brought it in at 830 AM I would be one of the first in line for the techs to look at. I did so and took the shuttle back to my office. After not hearing back from them, I called around 2PM to c...
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Dealer Response

Mr Byers, Thank you for sharing the details of your experience with me. There is no doubt we didn’t meet your needs with the sense of urgency I would expect. I know we can resolve this for you conveniently if you will allow us that opportunity. I am cu... Read more

All Comments (1)
Service Rating bad service By truthfuljim on 01/15/16 06:10:57 AM PST
Recommend this dealer? No

These people take hours to perform even simple things, they want you to leave the car with them. They quoted me "hours" to do a new chip key. I got it done at Shottenkirk in 51 minutes, avoid these people.
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