Customer Reviews of AutoNation Chrysler Dodge Jeep Ram FIAT North Columbus
Purchase of a brand new 2023 Durango
byon 03/17/2024
Eric and the rest of the sales group, finance and manager were outstanding in their services, extremely professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of a brand new 2023 Durango
byon 03/17/2024
Eric and the rest of the sales group, finance and manager were outstanding in their services, extremely professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of New Truck with ANTHONY GOSHA
byon 02/25/2024
Great service, kind Gentleman, painless experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Experience
byon 12/18/2023
My experience at AutoNation was excellent. They worked on my car and had it finished really fast and did it right. Very friendly and helpful crew.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
JEEP SERVICE
byon 12/06/2023
EXCELLENT SERVICE - VERY EAGER TO WORK WITH MY SCHEDULE
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 11/29/2023
All around a great experience for routine vehicle maintenance. Service department was friendly and helpful in assisting with my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr Jae Park
byon 11/20/2023
Great team and supportive staff. Explains every question that was asked and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep
byon 11/08/2023
Dropped off my Jeep for service and it was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tires
byon 11/06/2023
Cullen was able to complete my request in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Customer Service
byon 11/01/2023
The process was smooth and pleasant from the start to the end. I was contacted immediately by salesperson Jlan C. after inquiring online and He was with me every step of the way. The finance manager Walter Miller was a joy to work with and He pay close attention to my needs and was extremely knowledgeable. Jlan continued to check with me even after the purchase was completed providing exemplary customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Persevering
byon 10/25/2023
The good people of the AutoNation Service Department are persevering through a very tough situation with the dealership building gutted and being rebuilt, yet they still provide timely and quality service. They have adapted to the challenges presented and still go the extra mile for the customer. Our service representative was a real professional and kept us up to date through texts throughout the diagnostics and repair process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2023 RAM 1500 sale by Jlan Carson
byon 10/25/2023
Jlan is an honest salesman and a hard worker that looks to satisfy your car buying needs as fast and satisfactorily as possible. Jlan is definitely the most friendly and down to earth salesman on the team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Attentive to Custer Needs
byon 10/24/2023
The process was smooth and pleasant from the start to the end. I was contacted immediately by salesperson Jlan C. after inquiring online and He was with me every step of the way. The finance manager was a joy to work with and He pay close attention to my needs and was extremely knowledgeable. Jlan continued to check with me even after the purchase was completed providing exemplary customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service department
byon 10/06/2023
Very curtious service employee , very professional ,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Antonio Bridges
byon 10/04/2023
Very efficient but expensive.. I was surprised that I didn't get any free oil changes with the purchase of my vehicle
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Quick service
byon 09/29/2023
Oil change was quick and efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lights out
byon 09/23/2023
I went in for front low beam and brake light outages and the service was quick and staff was professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wounderfull experience
byon 09/19/2023
Tyler and his team allways seem to find a way to exceed expectations . Well done .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Inconsistent Service
byon 09/18/2023
I brought my BMW in for a route oil change on Friday. I get free oil changes as per my contract with my purchase. I was told the technician used 2 tools to get the oil filter/drain plug pulled out and was not successful. They proceeded to tell me I would need to take it to BMW or they can break it at my expense. I declined both options and advised they performed the last oil change and my car was already low on oil, why should I need to take my car to a place that will charge me for an oil change when I get 10 free oil changes. I asked for a manager and the service rep informed me her manager would take care of it. I get my car and they say everything was good. I take it home and park it, the next morning I wake up with a puddle of oil in my drive way. I reported the issue and they were kind enough to send a tow truck and provide me with a loaner vehicle. I was thankful for the resolve but was inconvenienced by this hiccup.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Service
byon 09/18/2023
Thank You for your kindness, prompt service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 09/15/2023
Cullen was my service rep and he has been for a couple of years, he is knowledgeable and friendly. Highly recommend this dealership and Cullen.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep Grand Cherokee Service
byon 09/01/2023
Since we moved to Columbus on 2020, Auto Nation has serviced our Jeep. Every, and I mean, EVERY appointment has been handled flawlessly. Everything they said they would do - they did. Recently, I met a man who had just purchased a new hybrid JGC from them. He said: "There was no BS. Just a straight deal." So probably, if we retire the 2011 Jeep, this is the first place we'll look.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments