Mall of Georgia Ford

OMG! Where do I start! 1. The sales Dept. tried to exhort $500.00 out of my wife and I after the sale was completed!2. I took my car in today to have a SkyLink (a GPS based anti-thief system) installed and have the Zaktek paint protection applied. My car was returned with half the application still on the car and wet! You would think that if someone is going to apply a sealant the the car would be washed and dried properly before the Zaktek would be applied. 3. If that wasn't enough the car was returned to me with a scratch that wasn't there before prior to being serviced. When I complained to the service Manager Jason O. he proceeded to tell me that wasn't a "Service Problem" but a sales issue. I requested to speak with the Sales Manager Scott P. When he finally decided to show up. and I pointed out to him the defects he said to me "That is Karma when you pay me the $500.00. I'll fix the scratch" and rudely walked away! I have filed a complaint with Ford's Customer Relationship Dept. and they are launching an investigation. I will gladly submit for scrutiny my contract and ask anyone to show me where I owe them $500.00. The BBB is my next stop followed by FB and anywhere else the public can read this!