Service Milton Ruben Chrysler Dodge Jeep Ram Car Dealership Augusta Georgia | Edmunds
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Milton Ruben Chrysler Dodge Jeep Ram Service Reviews

  • 3508 Washington Rd
  • Augusta, GA 30907 (map)
  • Chat with Dealer
  • Awarded in 2017

Service Reviews

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Service Rating BEWARE By Robin11 on 02/07/17 05:44:31 AM PST
Recommend this dealer? No

Since buying my 2014 Jeep, I have maintained the vehicle exclusively through your Jeep Service department. Unfortunately, with almost every service, there has been some sort of “mishap” or error on the part of your service team. This has ranged from simple issues such as failing to contact me withi...
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Dealer Response

Ms. May, We apologize for initially treating your Jeep so carelessly and for causing you such an inconvenience, and we genuinely understand how frustrating this experience has been for you. However, our General Manager, Robbie Newman, and our new Service Manag... Read more

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Service Rating Great! By Jessica1982 on 12/06/16 09:14:20 AM PST
Recommend this dealer? Yes

It was quick and easy. The tech was super nice and very accommodating. Before I knew it, I was back in the car.
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Dealer Response

Jessica, thank you for this review regarding your service visit at our dealership! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Milton Ru... Read more

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Service Rating Taking care of business By Colbert_f on 09/30/16 03:12:32 AM PDT
Recommend this dealer? Yes

It was fast and effortless they called when they noticed something else that needed to be done and asked permission for it to be done
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Dealer Response

Thanks for this kind review! We're happy that you had a pleasant experience in our Service Department, and that our employees were properly in contact. Please don't hesitate to reach out to Tom Lang, our Service Manager, at (706) 868-5454 with any questions or... Read more

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Service Rating Great experience By arau3939 on 09/15/16 01:55:11 AM PDT
Recommend this dealer? Yes

Quick service and well worth the money! Very nice people to work with and will always do business with this dealership!!!!!!
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Dealer Response

It is wonderful to hear that our staff at Milton Ruben Chrysler Jeep Dodge was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Recall service By thekirk on 04/08/15 06:32:56 AM PDT
Recommend this dealer? Yes

The designated service person, Elkin, was nowhere to be found when I arrived for my appointment. The gentleman who took care of my service was very helpful and I was very satisfied with the work performed on my vehicle.
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Dealer Response

I do apologize for the initial difficulties you experienced on your appointment. I'm glad to hear that things have been smoothed over later on. It is imperative to us that we make your service experience painless and quick. Please let us know if there is anyth... Read more

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