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Wesley Chapel Nissan

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Customer Reviews of Wesley Chapel Nissan

4.9
Overall Rating
4.87 out of 5 stars(129)
Recommend: Yes (36) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Hassle Free, Wonderful Experience

by Charlie on 03/07/2024

Lets just say I walked in to take a look and walked out with 2 Brand New Vehicles. The service and professionalism that was exhibited to my wife and I were amazing. We initially were a little hesitant to go to a dealer in the beginning because of the usual hassle that one is accustomed to receiving in a dealership, I can truly say this was life changing. It was such a wonderful and refreshing experience. Piero was amazing. Professional, courteous, hospitable, informative, knowledgeable, we just couldn't have picked a better salesperson. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
129 Reviews
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5 out of 5 starssales Rating

Hassle Free, Wonderful Experience

by Charlie on 03/07/2024

Lets just say I walked in to take a look and walked out with 2 Brand New Vehicles. The service and professionalism that was exhibited to my wife and I were amazing. We initially were a little hesitant to go to a dealer in the beginning because of the usual hassle that one is accustomed to receiving in a dealership, I can truly say this was life changing. It was such a wonderful and refreshing experience. Piero was amazing. Professional, courteous, hospitable, informative, knowledgeable, we just couldn't have picked a better salesperson. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Amazing

by Wyatt on 02/22/2024

Great speedy service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome Service Team!

by Jason Fitzsimmons on 02/06/2024

A fantastic team! I appreciate the great level of communication and how quickly they work to take care of my needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Service awesome!

by Rene on 01/19/2024

Dante Wilchcombe was great! He was aware that I didn't want to spend my day at the dealership. It was a painless and fast purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service on 1/12/2024.

by C M Jones on 01/16/2024

Kevin Ragano was an excellent advisor. He was very personable and professional. It seems like he really enjoys his job which is great to see. He also got out of there in a very timely fashion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Saturday review

by Scott on 12/27/2023

Took my car in for service for one thing and was surprised to know that it needed other work. The car is 7 years old and it never had any work done. The work that needed to be done was just normal wear and tear. They worked with me on the price of the work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing service

by Merrisa B on 12/18/2023

December 1, 2023, I contacted the dealership for a Toyota Highlander that I saw available. Piero Marruffo was the dealer that helped me throughout my journey. He went above and beyond to make sure that I will drive home with my new truck and be satisfied with my purchase. I purchased the truck while at work, he kept me abreast of everything while it was happening. When I got off of work I headed over to the dealership where I was greeted with warm and friendly smiles by Piero Marruffo and the staff of Wesley Chapel Nissan. I can honestly say that this was one of the easiest and fastest car buying experiences I’ve ever had. Piero Marruffo was understanding and courteous during the entire process. I felt at ease the whole time. Thanks to the friendly staff at Wesley Chapel Nissan and a special thanks again to Piero Marruffo for everything. I will most definitely recommend this dealership to anyone looking for great service and a great experience. Piero Marruffo, keep up the great work. You’re amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great service

by Sr Ortiz on 09/30/2023

Good communication all times , all services done on time 💪🏼

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service and overall experience !!!

by NaturalFL on 09/30/2023

Jim Bobek always goes above and beyond to help me and my Family when I bring my vehicles. He makes sure to understand our needs and budget and always makes sure we are in and out in no time. Highly recommend their service department for all your automotive needs.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Great service

by Roc on 08/31/2023

There has been a big improvement in this dealership from over a year ago. Everyone in the service dept is professional, friendly , and listens to what your concerns are. I was especially impressed with Jim Botek

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service snd sales

by Ron Scheall on 08/26/2023

I actually have to say this was the best time I have ever had in any sales department, right on target friendly and knowledgeable. Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

A one service

by Wilfredo Rodriguez on 07/27/2023

Friendly staff and they keep you informed with Pagan was very helpful when we arrived and there was another staff member there that helped us with our vehicle glass I’m sorry I don’t remember his name but he also was very helpful and willing to go above and beyond. This is my 2nd vehicle I’ve purchased at Wesley Chapel and I’m glad I’ve chosen this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Above and beyond experience.

by Marcus Ford on 07/04/2023

Working with Wesley Chapel Nissan Car Dealership and Dante Wilchcombe has been a great experience. Dante Wilchcombe has gone above and beyond to make sure that I was satisfied with my purchase. He also went above and beyond and traveled 320 miles to deliver it and check in with me the next day to make sure all was well. He is and awesome sell men, need more like him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick and easy

by Ken on 07/04/2023

The whole process was quick and easy. In less than 2 hours, paperwork was signed and I was on my way with my brand new Nissan Kicks. Dante Wilthcombe was really great. He knew his stuff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Jim is the best!

by Stacy on 06/15/2023

Jim Bobek went above and beyond. Kind, empathetic, excellent communication and attention to detail. Thank you so very much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Jim Bobek

by r marston on 06/07/2023

Very thorough and professional. I have all my work done here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great sales team

by Steve G on 05/03/2023

Emilio Serrano was so Easy to deal with. Nothing hidden, all upfront and presented. Great sales team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Truck

by Barb on 04/25/2023

I hate pushy salespeople…Didn’t have that at Wesley Chaple Nissan…

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

Marvelous

by Jose l on 04/20/2023

I deal with Bobek, he is knowledgeable and explains in detail what is needed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Customer for life

by Mary V on 04/19/2023

Always great customer service at WC Nissan. Tech Daren is a great asset to WC Nissan

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

From Oil Change to New Rogue Sport

by Valerie S Rudmin on 03/26/2023

Not only would I recommend this dealership, I also recommend Charlie Carney for his fabulous CS. What a great experience, I went in for an oil change and came home in a new Rogue Sport. I love all the new features, especially since my Rogue was 7 yrs old. I feel like any questions I have or something I need, Charlie is The Man! I do have to say, everyone was very helpful and friendly, it didn't seem to me anyone was too full of themselves..:)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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