Suncoast Chrysler Jeep Dodge Ram
Customer Reviews of Suncoast Chrysler Jeep Dodge Ram
Great Deal Great Service on Our New Ram 1500
byon 05/31/2018
Just bought a Ram 1500 Laramie from Suncoast. Got a super deal and everyone went out of their way to make sure everything was A+ on the journey. Sometimes dealers cannot be the most friendly and actually helpful, but that was not the case with Suncoast. I know I sound like a commercial but they did right by us. Plus the person that was helping us and making sure the process was smooth and fast was the dealership owner, Wayne Schmidt Jr. So yes good buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lease at Suncoast
byon 06/05/2016
Everything you want in a dealership, good selection, service and deals.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
awesome dealership
byon 01/22/2016
From start to finish everyone whom I encountered was a professional and seemed to enjoy what they were doing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very helpful
byon 10/28/2015
We found the staff to be very helpful when it came to selecting our new car. They spent a lot of time with us during the selection and closing process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Vince R.....No Hassle Deal !
byon 02/10/2015
I used the True Value car buying combined with rebates and dealer incentives !. Purchased labor day, 2014 Jeep Cherokee Sport. Highly recommended see sales rep Mike Merro.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A waste of time
byon 01/07/2015
So where to start and properly get the word out......Sales:, dishonest, no integrity, all about how to get ahead of the consumer and undermine loyalty and respect for the consumer. Over pricing of new cars and used cars to pad their commissions.....Service: truly a joke, excessive waits for shuttle, no loaners when vehicle is being kept all day, always have to order parts and be inconvenienced a second time for the same problem, inexperienced technician who can not duplicate problems and don't want to resolve consumers needs........Owner: Willfully lies to your face about selling a defective under powered cars, all he wants is the signature, a poor excuse for a crooked businessman.......Finance: My personal favorite; this guy is a true deviant to his line of work, no honesty lies about payments//Sales tells you on payment and finance guy come up with one much higher. In addition, Capital One is partnered this as a reputable dealer for pre-approved loans..(NOT FOR LONG WAYNE) but finance guy is in bed with local companies like Exeter in Tampa who will approve the loan I might add but also give you a higher interest rate to rip off the consumers and talk them out of financing with Capital One. Sales people: nothing yo be said but truly incompetent in their field, and they try to steal vehicle sales right from under the nose of other sales people by selling a vehicle in process of being financed by one sales person to another customer; truly a disgrace to the car business (Rick). [Non-permissible content removed.]
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Suncoast Chrysler Jeep Dodge Ram - Great Place To Purchase!
byon 12/18/2014
I found a car on the internet and was promptly and courteously contacted by Jeff Kasman. Jeff and the dealership were a pleasure to do business with. The car buying process was made easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience with friendly people!
byon 07/06/2014
Went to several dealers and didn't feel comfortable at any of them until I came to Suncoast Crysler Jeep. I went in looking to buy a cool new car with good gas mileage. Mark was super awesome and showed me a sweet used Ford Focus SE that was all decked out. I emediately fell in love with it. He wasn't pushy and let me make the decision on my own. Mark got me an amazing deal on my new car and would recommend them to anyone looking to buy a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Positive Sales Experience at Suncoast CJDR
byon 04/15/2014
We purchased a 2014 Wrangler Unlimited Sahara. Simon B was also our salesman and we couldn't have been more pleased. Simon was knowledgeble and patient as we went over available vehicles and options. We foud the Jeep we wanted in the color we wanted and with the options we decided in stock. While the vehicle was being prepped, Simon took us on a tour of the dealerships facilities and told us of the dealerships history. All in all, we are satisfied customers, thanks to Simon.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Suncoast Chrysler Jeep Dodge
byon 04/07/2014
Simon B. was great, when I first contacted him he recommended a Jeep that fit my needs, but the picture on their website showed a hard top, I wanted a soft top, he informed me the web image was wrong and went out and took pictures himself and sent them to me. Prior to all that he even offered for them to come out to my house for a test drive if it was more convenient for me. Also, being that we got there late Saturday and we haven't had dinner yet, he offered my wife and me coffee and donuts from their break room. We were so please with Simon B. service we bought two Wranglers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recent Van Purchase from Suncoast Motors
byon 03/18/2014
May wife and I recently purchased a 2014 Chrysler T & C van from Suncoast. It was not a typical purchase. We live on the island of St. Martin, FWI and really do not have acceptable phone service. We contacted the salesman, Simon B., via internet and over a couple of weeks, found the exact vehicle we were looking for. We made all the arrangement via e-mail, including the leasing arrangement and for Simon to deliver the van to us at the Orlando airport. We had recently purchased a home north of Orlando and wanted tro have the van available while we were setting up our home. Simon delivered the van to the airport and we signed the papers in the luggage pick up area and then he went to get the van and had it ready for us and helped us load our luggage wihich included our two large dog kennels which contained our dogs. Not only was the van fillled with gas but Simon had already drove to our new home to get my wife's signature on a few of the documents. He then drove back to the airport and met me. He spent time going over the details of the van and made sure that all was in order for me to simply drive away. Before we agreed to the purchase. I had communicated with two other dealers whicfh were somewhat close to our new home. Neither of these could provide the model of van we wanted and their prices were not as good as Simon's. Thanks to Simon and Suncoast, we are very happy with our new van. He made buying a van a simple exercise. Sincerely, Lois & John Olson Yalaha, Fl 34797
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy Peasy
byon 10/12/2013
Just bought a car at Suncoast and wanted to give a shout out to the many fine folks there. My sales rep, Carey S., is one of the top sales people there and he is TOPS! Had worked with Carey in looking for a used vehicle and was having a tough time finding the right car for me. Yesterday Carey called me to tell me about a car that just came in on trade! I mean this car was hot ( engine hadn't even cooled when I got there, JK). When I got to the dealership the car was in detail and Jeremy, while working hard to finish the detali and go home on a Friday night, allowed me to take the car for a test drive, interupting his work and causing him to stay late. A big"thank you " to him. Carey and I took the car for a test drive and Carey then made the negotiation as fun a process as possible. Carey and his sales manager Steve were great in listening to me and very responsive. Steve came back with a great price and Jill in finance made it affordable. But I must say, this all came about because I had a great sales person who never lost patience while I was shopping, was attentive to what I was looking for in a vehicle and was respectful of my concerns and time. Carey is a true professional and a truly great guy. Stop in at Suncoast and ask for Carey while shopping for your next car! Thanks to all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
2014 challenger
byon 10/07/2013
I came to get my old car fixed but after talking to Miguel M. and the rest of the friendly staff I bought a new car. I couldn't be happier! I encourage anyone seeking a stress free buy to come here
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Shady sales Practice!
byon 01/29/2012
Saleperson was the owners Son. Took my deposit, then was sent into a room with John, who was a high pressure sales person for extended warnentee, remember they have the deposit already. I insisted on speaking to the owner son again, John stated "He has nothing to do with this!_ I did not purchase any add ons, Wrong Women!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Rip off, bad place to buy a car
byon 10/12/2010
High presure sales and smooth talking you won't know what you are paying for and when you get home and look at the papers you will see how much more you spent then you thought. I went back and told them the numbers don't add up to what they said, they said too bad you signed the papers. I am an old lady and I feel they took advantage of me and ripped me off in more ways then one. their custmer service in car sales is horabale! I have been shook for days, i hope i don't have a heart attack over it all. I would not take my Dog back there ! My son inlaw talked to the owner him self, he said too bad , she signed the papers! call anyone you want we don't care we did nothing wrong!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Seniors Beware
byon 07/22/2009
A few years ago, my wife's elderly grandparents went to Suncoast Chrysler Jeep to have their Town & Country minivan serviced. They were down visiting from Indiana, here for a few months. While waiting in the service department lobby, a salesman came up to them and started talking about their van and encouraged them to take a look at newer "used" one in the lot. According to my wife's grandmother, the salesman and sales manager were relentless and kept them at the dealership for several hours. She mentioned that my wife's grandfather was feeling sluggish, weak and tired so they offered to take them to a local McDonalds for lunch instead of letting them go home. As a result of their trip to this dealership for servicing their vehicle, they ended up purchasing another used van that was actually worse than the one they brought in. This newer "used"It ended up needing about an additional $ 3,000.00 worth of engine work. When it came time to pay for the vehicle and finalize the sale, the sales man couldn't wait for them to come back with their checkbook and actually followed them back to their mobile home to pick up a check for the trade difference! Are you kidding me? The next day, I reviewed the purchase invoice and was schocked to learn that they overpaid for the vehicle by $10,000.00. I went back the following day thinking that there was some kind of return policy. Well here's what I got, the service manager said they wouldn't take the vehicle back or return the money and with a smug face, stated that he "felt comfortable with the deal". This dealership took advantage of my wife's grandparents. They wore them down and were relentless in this transaction. Unfortunately my wife's grandparents did not have the stamina or patience to deal with a complaint or lawsuit and dropped the issue. They later traded in that vehicle for another vehicle. I will never buy a vehicle from Suncoast Chrysler Jeep and would never recommend them to anyone.
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