Sunset Kia of Sarasota
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Dealership Sales Review
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An utter disregard for basic ethics and morality!
Written by 11/19/2013
onThese people lie, lie and lie some more! We drove 85 miles to buy a car after extensive and very clear telephone conversations and examining the stock on their website. Fortunately, I brought my notes because when we arrived. Lane, the internet sales guy flat out lied about the pricing and other important details. Car was listed as leather upholstery - NOT! The price he specifically told me on the phone turned out to have about $2,000 in extras that were denied over the telephone. When I pulled out my notes and confronted him with exactly what he had said 3 hours earlier, he just looked at me, grinned and said nothing. Then he tried to convince me that the banks charge the dealership $1-$2K for financing. When I called bull on this, he affirmed it several times. Then we were shuffled to the finance guy who carefully avoided the $1-$2K bull, but proceeded to give ever more run-around. They hadn't submitted my financing even though we agreed earlier in the day that they would have it all done before we left to drive up there. All-in-all, a disgusting display of dishonesty. We've been car-shopping for a month now and have very low expectations! But these guys are the worst! They epitomize what's wrong with corporate America - an utter disregard for basic ethics and morality!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No