Sales Reviews - 1067831249

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Best car buying experience ever!

Written by SubaruSeth on 05/20/13 07:21:03 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I don't know about the bad reviews from years past but I personally had the best car buying experience I have ever had at Subaru of North Broward. The sales associate (Jessica) was knowledgeable about the Subarus and worked hard for my business. If she didn't know an answer to my question she said she'd find out...and she did! The General Sales Manager (Josh) worked out a great deal for me and gave me a fair price on my trade. Even the finance director (Brian) was great at slowly explaining everything to me and making the paper process seamless. The day after I bought by Outback I took it back in to have a smudge removed from the rear seats. They cleaned it up and re-detailed the car. While I was waiting Jessica, my saleswomen went over some interesting new things and shortcuts she learned about the navigation system. These people earned my business and I'll be a loyal customer because of it.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Comments

Thank you for your great recommendation Seth. I know I speak for Jessica and Brian when I say it was also our pleasure to assist you in your purchase of your new Outback. We wish you many happy and safe miles. I know that you can purchase a vehicle anywhere, so it makes me proud that my team was able to handle your purchase in a friendly and professional manner. The negative reviews are a reflection of the previous management, so it is nice to know that we are now giving exceptional customer service. Thank you again, Josh Fertel General Sales Manager Subaru of North Broward

  • By joshfsubaru
  • on 05/21/2013
  • 11:11:20 AM PDT
  • (dealer response)
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