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Phil Smith Acura

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Customer Reviews of Phil Smith Acura

5.0
Overall Rating
4.99 out of 5 stars(777)
Recommend: Yes (71) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

BEYOND OUTSTANDING BUSINESS !!!!!

by Michael on 10/19/2023

The staff was way beyond my expectations! Everyone from Eylin my sales person , Jon Rivero in the service department and Maritza the cashier and the financial manager.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

777 Reviews
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5 out of 5 starssales Rating

BEYOND OUTSTANDING BUSINESS !!!!!

by Michael on 10/19/2023

The staff was way beyond my expectations! Everyone from Eylin my sales person , Jon Rivero in the service department and Maritza the cashier and the financial manager.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Highly Recommend!

by Michael on 10/12/2023

George and the entire team did an amazing job. From start to finish, it was the best car buying experience that I have ever had. Professional, courteous, and expeditious.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Satisfied Customer

by Lamar on 10/08/2023

I enjoyed the patience the entire staff provided with purchasing a new vehicle during a rough time. Neville didn't try and force me into a vehicle, he was respectful and provided all information required. Would definitely recommend from the GM, to Finance, to the Sales Representative.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Finally found my dealership

by Nathan on 10/03/2023

The customer service was A-1 and the process was smooth from start to finish

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience at Acura - Carlton was great!

by Robert on 09/29/2023

Carlton was extremely organized and very nice. Made me feel so comfortable throughout the entire experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by Celeste on 09/23/2023

The employees treated me respectively and professionally

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent car buying experience

by Sean on 09/17/2023

Shopping for cars can be very stressful. Phil Smith eliminated that stress from sales to finance. Andrew from sales was helpful with no high pressure tactics. Yobany in finance worked with me and found the best rate and deal available. It was like night and day from the last time I bought a car. I don’t think car buying has changed that much, I just think they do it better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience dealing with Emilio, Andrew, and Evans

by Alex_B on 09/08/2023

I recently purchased a car for my daughter at a Toyota dealer, and it was a terrible experience that lasted about 6 hours, and the dealer was empty. with that said, I wasn't looking forward to purchasing another car, however the staff at Phil Smith Acura completely surpassed my expectations. they were extremely courteous, honest, and mindful of my time. I can't say enough good things about the experience they provided. I greatly, appreciate Emilio, Andrew, and Evans for their knowledge, excellent attitude, and overall great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buyer

by Jerry on 08/30/2023

Simple non pressure purchase. Eilyn was amazing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Satisfied custimer 5 stars

by Richard on 08/22/2023

I was greeted by friendly staff as soon as we walked into the showroom. The showroom was very clean. The manager connected us with Jason who introduced himself with a smile. Jason and the team were extremely easy to work with. They were all very friendly and Jason went above and beyond to make sure we were able to get into my first Acura. Jason was very knowledgeable with my new car and provided all the information I needed. Thank you again to Phil Smith Acura in making the experience easy and stress free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

100% Satisfied

by Dennis on 08/15/2023

Sales person was very through. Went out of her way to explain all questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Perfect Purchase experience

by Dana on 08/04/2023

The staff made it as painless and quick as possible knowing that I am a single parent and my son was with me

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Above & Beyond

by Adrienne on 08/02/2023

Our salesman Carlton Johnson and his manager Kelly went above and beyond to make sure we got the exact car we wanted. Carlton also called us two days later to make sure we were happy with our new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Phil Smith Acura

by Richard on 07/20/2023

Everything from the knowledge of the salespeople have to the helpfulness of your service manager, your finance people are right up to speed, and the manager of the facility always comes out and greet you with a smile. Its such a pleasure dealing with a company like yours.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional Service

by Conrad on 06/27/2023

The sales person was very helpful and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase made easy*101_

by Kenneth on 06/24/2023

My salesperson is the reason I actually visited your dealership. I had inquired about another car a few days earlier. He sent me several messages about other cars or offering to help me with a purchase. He' kept in touch without being pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great dealer

by Gregory on 06/07/2023

Emilio was fantastic and took the time to work with us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Shonda on 06/04/2023

Salesman Mike was awesome friendly and efficient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My New RDX A-Spec

by Beth on 05/25/2023

Everyone I met at the dealership was extremely professional, knowledgeable and super nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service and very clean facility all around..

by Vahe on 05/16/2023

Acknowledged problem of Acura related our claim and replaced the vehicle. With that, our next vehicle will be another Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best car buying experience ever!

by Elisa on 05/01/2023

The sales rep Dyan was on top of it. His communication was awesome. He was super friendly. I had a choice of a few dealers with the same car but I drove 4 hours down because Dyan worked so hard for me. He had everything ready for me so that when I got there it wasn't a long process. I was done in an hour!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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