Ferman MINI of Tampa Bay
Customer Reviews of Ferman MINI of Tampa Bay
Repeat customer due to repeat customer service!!
byon 01/06/2017
This is a great dealership that does what it says it will do! I have bought 3 mini coopers from them and plan to buy more. Great people work there and they retain their salemen. They know you by name when you arrive and treat you with honestly and respect. I love these guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales and Service at Ferman of Tampa Bay - Rocks
byon 10/28/2016
I wanted an Orange Mini with some bells and whistles and I emailed 5 different mini dealerships with my request. Ferman's of Tampa Bay was the only dealership that promptly answered my request, ordered my new car, kept me updated, and when my new car arrived the sales process was promptly and easily processed. A BIG kudos to Jack Rowland my salesperson. He took the time to go thoroughly with my new car, explaining all the controls and how the new dashboard features work. Sales and Service at Ferman of Tampa Bay Rocks. It's actually my 6th Mini and because of follow-up and the ease of the sales process I'm a Fan. Actually I'm close to 3 other mini dealerships but because of Jack Rowland's prompt follow-up and enthusiasm I drove 100+ miles to get my new mini. Ferman Mini of Tampa Bay, I'm a Fan!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First Class Dealer
byon 01/11/2013
Bought over 10 autos from Ferman Auto, from BMWs, Accuras, Chyslers, and now a Mini Cooper S Roadster, and would recommend them to anyone!!! First Class Dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy no pressure sales
byon 09/16/2012
From the moment I entered the lot, the sales team were FUN, excited to teach about the mini and answered all of my questions. The sales was smooth and they even obtained my clubman from Miami since I wanted some special features. The final sales in the business office was the easiest I have ever experienced. Very very nice people and eager to please!! TY Ferman Mini!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mini Needs a New Dealer
byon 04/08/2011
I've requested information from this dealer multiple times and I've never gotten an acceptable service level from them. I was looking at cars in 2009, and called for a quote twice and was never called back. I bought an Infiniti. I'm shopping for cars again and emailed them for a quote and they demanded that I call them to get the information. Sorry, no. I guess their sales volume is so high that they don't need customers. I'll go to the Orlando dealer next. Ferman Mini is a joke.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
