Fountain Buick GMC
Customer Reviews of Fountain Buick GMC
New purchase
byon 09/01/2023
Excellent dealership. Fair and honest with a great salesman named Phil.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New purchase
byon 09/01/2023
Excellent dealership. Fair and honest with a great salesman named Phil.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer satisfied
byon 10/20/2022
This was a great ,custumer satisfaction, I was surprised when I see this truck ,after a month's searching, I don't expect to find with all the options.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
GMC Service
byon 05/09/2022
Excellent experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best of the best- Mike Williams
byon 11/08/2019
Hands down Mike Williams gave me the best car buying experience ever. Extremely knowledgeable, kind and professional. He walked me through the entire entire process making my concerns a priority and for me to be happy. Made a new friend and a customer forever. As long as he’s there of course. If your going here to buy a car, ask for Mike.
Best car salesman ever Mike Williams
byon 03/08/2018
We bought a Buick encore from Mike Williams the best car buying experience we ever had. Paid exactly the same price we were quoted on line. He was knowledgeable and took the time to show us how everything worked in the car. I highly recommend buying at this dealership a totally great and easy buying experience. Jody L. Orlando florida
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fountain sales
byon 03/07/2018
Scott is a great person to work with when buying a car. No pressure and honest. Did everything he said he would with no surprises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Car Buying Experience
byon 12/08/2017
Brian Garrett was great in providing a no nonsense analysis of the new car prices. I bought a new car on lease and a friend followed up a week later with his new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2nd GMC, first-time at Fountain
byon 12/09/2016
We had really two choices for a replacement for our 2003 Yukon XL, The 2017 Acadia Denali was the one we went with. Overall, we had a great experience with this dealership. Everyone was friendly and non-pushy. The sales staff was knowledgeable, and the finance experience was among the best I've ever had in terms of time spent and 'suggested' add-ons. We wanted an AWD version which are tough to obtain in FL in the winter, for some reason, so we had to order. The order process went well, but delivery was not as smooth as it could have been. In our excitement to take delivery of our vehicle, we drove it home before we or it was ready. We had neglected to bring all our papers and the extra keys for our trade. The new vehicle was missing dealer-installed options (mud flaps, no biggie), the owner's manual and the extra RKE. This mutual snafu necessitated extra trips to the dealer. Of course, in the driver's seat of a new vehicle, this was not altogether unpleasant. Again, this was probably our fault, so I don't blame the sales staff or the service department. In fact, kudos to the dealer for allowing us to drive off in a vehicle that technically wasn't ours yet! If I could, I would change one thing about the dealership. I would move it to a larger and more accessible location, preferably closer to west Orange County. It's in a part of town that is inconvenient to reach at the best of times, and downright difficult with ANY type of traffic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Referred by co-worker, I now love my co-worker
byon 06/14/2016
Best car buying experience I have ever had. Mike Williams was friendly, knowledgeable, honest, and thorough. Luis the finance manager explained the financing and my available options, and made sure I was comfortable, and understood everything. Amazing staff, and great products. I wish I needed a third car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mike Williams Best Sales person Ever
byon 04/23/2016
This was the single best experience we have Ever had in a Florida dealership. Thanks to Mike Williams at Fountain. He is the Best and as long as he is there we will buy from there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fountain Buick - Top A1 Customer Service
byon 04/08/2016
he salesman and the dealership offered Top A1 Customer Service. The salesman Andrew went above and beyond all expectations to help me find the right car. We Initially worked together by telephone, then online, through text messages and face-to-face to make the process hassle free. When I arrived to the dealership to pick-up my car, Andrew and everyone working in the office that day were friendly and courteous. Andrew helped me to save a lot of time by requesting some documents before I arrived at the dealership. Most of the paper work was ready for me! And I saved money, so I walked away as a very, very, very happy customer. That day was a very busy day, and I was done purchasing my car in an hour or less. Previously, at another dealer it took them hours to get through the purchase process. Andrew should train other salespeople how to manage their customers time wisely:)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Above and Beyond My Expectations
byon 11/20/2013
Andy K. is by far the best salesperson I have dealt with when shopping for a vehicle. He went above and beyond what was expected to find the car I wanted, was personable, and answered all questions quickly and to my satisfaction. Thanks Andy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Thank you Christy
byon 08/14/2013
Thank you to Christy H., who always does a spectacular job of making sure things are in proper order and to my satisfaction. She serves your dealership very, very well, and is the primary reason that I have work done with Fountain's service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of new Enclave
byon 05/03/2013
My salesperson was Anthony C. Anthony was very helpful in helping me order the Enclave I was looking for. He handled all matters very professionally and when the vehicle arrived, he walked us through the delivery process as smoothly as possible. I have been very pleased with both experiences I have had purchasing vehicles from Fountain and would recommend them highly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professional and Easy to Work With
byon 03/06/2013
Andrew in internet sales was very professional and sets a high standard for what a car buying experience should be like. I dealt with several sellers in Jacksonville and all I got out of them was frustration. Fountain put me in the car I wanted (2013 Acadia Denali) at a fair price without playing games. Well worth my time to make a two hour drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
A very pleasurable experience!
byon 05/29/2012
Surprised my wife with a 2012 Buick Enclave this past weekend. The purchase exprerience was smooth and easy...and our salesman, Brian was an absolute pleasure to work with. Very helpful, no pressure and accommodating. Easy to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments