Customer Reviews of AutoNation Chevrolet Airport
Excellent buying experience
by 03/25/2024
onI had searched for a new truck on their website and I received a phone call from the dealer asking if I was interested in coming in for a test drive. Everything was setup perfectly and all I had to do was isgn the paperwork. The experience and level of service earned my business and loyalty. The sales staff is excellent and the choices are great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent buying experience
by 03/25/2024
onI had searched for a new truck on their website and I received a phone call from the dealer asking if I was interested in coming in for a test drive. Everything was setup perfectly and all I had to do was isgn the paperwork. The experience and level of service earned my business and loyalty. The sales staff is excellent and the choices are great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Maria
by 03/13/2024
onVery helpful and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Excellent and outstanding customer service
by 11/28/2023
onThomas Deluca was so professional and honest, got my car fixed and explained everything to me. Definitely coming back! Thank you Thomas for assisting me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
by 11/24/2023
onI was in last weekend for service and to address "the shift to park light" and both of my issues were handled within a reasonable amount of time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Epoulipiy
by 11/21/2023
onVery helpful and knowledgeable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very satisfied
by 11/20/2023
onSales rep ( Ishmael Omarii) was very helpful and not pushy at all. Vehicle was as described and very happy with purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
by 11/16/2023
onTom at Auto Nation Chevrolette always goes above and beyond getting me scheduled for service, communicates constantly with me and ensures the service is completed on time and as promised and on top of that always ensures my truck gets washed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
by 11/01/2023
onI recently had four tires replaced on my Camaro. My service advisor, Jeffrey, worked hard to get me the best pricing and was extremely flexible with my schedule to get me in for the service. A+
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chev Traverse
by 10/25/2023
onI was able to get my car serviced and ready to pick up in time, services was excellent
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice Dealership
by 10/25/2023
onI went in to the dealership for service on my 2015 Chevrolet Volt. I was checked in promptly and courteously. I received an oil and filter change as well as replaced all four tires. I was kept informed of the progress on a regular basis. Service was efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular oil change 6000 mile service
by 10/15/2023
onQuick attentive, check-in, accurate timeframe for service, did not try to sell me anything I did not need. Finish service returned to me with a free car wash and out the door on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT JOB
by 10/14/2023
onGRACIAS POR LA AYUDA Y POR LA DISPOSICION EN AYUDARME
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Pleasant Ride
by 10/06/2023
onFrom the moment I met him, I felt at ease with my salesman, Ziad. He listened to what I was looking for and what I wanted to spend, then patiently showed me their inventory that met my needs. I didn't buy on my first visit, but I did find a vehicle that I liked. In the end, I spent a little more than I wanted to, but I found something I was willing to stretch my budget for. I also received fabulous service without high pressure tactics.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
119.00 to diagnose, 169.00 if you have it fixed there?
by 10/03/2023
onSmart alec employees, tried to charge me 1550 dollars for the same work my old mechanic charged 1,100. Left wires hanging by my feet. I had my truck towed away from there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
EV has a looong way to go
by 10/02/2023
onI took my Volt in for an intermittent electronic control module problem that I had experienced before in another state, where my car ended up being down for 3 months. I showed videos to my advisor to help understand the issue. I wanted to show the 1 EV tech they had, but he was not available. Advisor swore up and down he'd be able to pull codes from the car, and 6 hours later I get a call back saying no codes came up, tech couldn't reproduce the errors and what I though I was experiencing was just my EV battery idling high to charge the battery. Since no codes populated, they can't help me. If I would have been permitted to speak to the tech and show him first hand, if I would have been heard by the advisor and if the checkout process would have gone differently, I likely would have given 5 stars...but those things didn't happen
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Key replacement
by 09/30/2023
onUnfortunately, I lost my truck key but when I contacted Jacque in the service department, he went right to work. He called the warranty company immediately and had a new key ordered. I set the appointment and had a new key within a few hours. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Avery Potter
by 09/26/2023
onMy C8 corvette dash and door panels needed to be replaced. I needed warranty to cover this. Also my drivers side carpet was worn and I needed warranty to cover this. Not happy with GM on how long it’s taking to get everything replaced (months) but the dealership seems to be doing what they can.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Mercedes Benz
by 09/20/2023
onI purchased my benz from this dealer at the Orlando airport location and they provided excellent customer service. My salesman, Craig, was wonderful and responsive. I am from Jacksonville, so Craig personally drove the car out to me without any additional charge. David, the financial manager, was especially patient with answering my questions about my financing options. He also provided some useful financial advice. Overall, I had a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
the worst service
by 09/17/2023
onI have taken my pickup more than 6 times because it has an oil consumption problem and the mechanics are so mediocre that they say it has nothing, I took it because of a noise in a tire due to a whell bering and they said it had nothing I take it back and they say no when I take it because the rubber almost came off the pickup. They said that if there was something wrong, they are the worst in the mechanical service. I don't recommend them at all. Don't go buy.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Oil Change
by 09/16/2023
onThe service advisor was super nice and pleasant to talk with. He answered all my questions and did an excellent job of taking care of my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Tahoe
by 09/11/2023
onHad a very good experience, visited 4 dealers and came back to the one we started at with Ahmad as my sales adviser. He took really good care of us and made sure we left happy. Great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments