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Customer Reviews of Audi South Orlando

4.7
Overall Rating
4.65 out of 5 stars(271)
Recommend: Yes (131) No (15)
Write a review: Sales | Service
5 out of 5 starssales Rating

Smooth and Seamless: Austin at South Orlando Audi Delivers Excellence

by kbrenner on 04/03/2024

Austin at South Orlando Audi made my recent purchase of a new Audi Q3 an absolute breeze. From the moment I walked into the dealership, his professionalism and attention to detail were evident. Austin took the time to understand my needs and preferences, guiding me through the various options available and ensuring I found the perfect fit. His knowledge of the Audi brand was impressive, and he patiently answered all my questions, making me feel confident in my decision. The sales process was efficient and transparent, with Austin handling all the paperwork seamlessly. His dedication to customer satisfaction was evident throughout, and I couldn't be happier with the level of service I received. If you're in the market for a new Audi, I highly recommend visiting South Orlando Audi and asking for Austin. His expertise and commitment to excellence truly make the buying experience a pleasure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

271 Reviews
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5 out of 5 starsservice Rating

Recall service appointment

by WPaudiOwner on 04/15/2024

Richie and his team were remarkable. Scheduled my service call within the week. Had a loaner car available. Updated me on the repair regularly. And had the car ready when promised. No hiccups. Courteous and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Smooth and Seamless: Austin at South Orlando Audi Delivers Excellence

by kbrenner on 04/03/2024

Austin at South Orlando Audi made my recent purchase of a new Audi Q3 an absolute breeze. From the moment I walked into the dealership, his professionalism and attention to detail were evident. Austin took the time to understand my needs and preferences, guiding me through the various options available and ensuring I found the perfect fit. His knowledge of the Audi brand was impressive, and he patiently answered all my questions, making me feel confident in my decision. The sales process was efficient and transparent, with Austin handling all the paperwork seamlessly. His dedication to customer satisfaction was evident throughout, and I couldn't be happier with the level of service I received. If you're in the market for a new Audi, I highly recommend visiting South Orlando Audi and asking for Austin. His expertise and commitment to excellence truly make the buying experience a pleasure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Perfection-purchase of Q3

by Jen Winson on 03/30/2024

Sam Oliva is the absolute best. Knowledgeable and conscientious, he answered all my questions and took care of my concerns. If I could give him more than five stars I would.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starssales Rating

E-tron 2021

by Lainon Sousa on 03/30/2024

I bought a used E-tron 2021. The car is amazing looks beautiful and drives perfectly fast. But I’m still have 2 problems that never was solved. 1- They don't provide the black card that links your car to your profile in Audi app, now my E-tron is dumb and I never has any information. 2- The cable provide for Audi to level 2 charge in the car has a recall, no prediction of when it will arrive a new one. A electric car that I can’t know the battery level and because I can’t charge faster in home is a big problem to me that don’t has any response for the dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

2 Comments

5 out of 5 starssales Rating

Purchased Audi Q5

by Diana Derti on 03/10/2024

Audi of South Florida is amazing The leadership and the service in outstanding Friction free hassle free , thank you consistent Go above and beyond to help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Audi South Orlando good service

by lsl2728 on 03/09/2024

Good service, nice facility, handled efficiently, courteous and knowledgeable service advisor. Experience only marred by astronomical prices.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2020 Audi Q3 - Great Buying Experience

by Sierra S. on 03/01/2024

My fiance and I have been shopping multiple different dealers, looking for a specific car and deal. When stumbled across Audi South Orlando while visiting the area and we are SO glad we did. We had the pleasure of working with Shy and Emanuel, who provided top notch customer service and care. They listened to our needs, concerns, and wants for the vehicle. Not only did that have the exact car we wanted, but this car was also a Certified Pre Owned. There were minor cosmetic defects that were noticeable, but after we pointed them out Shy and Emanuel made sure they were fixed! We can’t express our excitement enough. This dealership treated us as if we were buying their most expensive vehicle on the lot, even though we were purchasing a used 2020! Thank you for the hospitality, care, and service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Sales Team

by Yiraimi Luis on 03/01/2024

While Looking to purchase a vehicle this dealer was my first option as it is close to work. While trying to do a transaction online I was assigned to a vendor name Anthony. I received the worst service ever starting from the point when the seller told me the vehicle I was looking into the internet it was a lease buy out and it was not for sale. The story goes and goes to make it short. I will not recommend this place to anyone who is not willing to buy a new car. On the other hand the service team is awesome!! I ended buying an Audi from another dealership and service with them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Exceptional Job

by Mgerrell on 02/28/2024

Austin at South Orlando was phenomenal. He was able to find me the right car at the best price. Quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance on Subaru with AutoNation Contract

by Batchch on 02/24/2024

Outstanding because of the visual feedback provided by video showing measurements performed for the check by the tech.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A dealer that exceeds expectations

by MHD2023 on 02/16/2024

They had the car I wanted, but I had no experience with them. By the time I was finished with the purchase, they showed me how good they were, how well their staff knew the product and how they exceeded my expectations based on experiences with other dealers. They're the real deal. Saw that when their General manager made a special effort to engage in the process and to support his staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Car Purchase

by John C. on 02/14/2024

We had the pleasure of purchasing our second vehicle from Audi South Orlando. This experience was even better than before. Our Sales Rep Aadam was incredible and his knowledge of the SQ8 was unsurpassed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi South Orlando (AutoNation)

by JosephD on 02/12/2024

Using the phrase "good experience and car deanship is really an oxymoron. But I have to say it really was a great experience working with the store. They do the things you expect to be done without a customer having to ask. What a pleasure. It is normally a hard enough process just getting a car. But we got everything we needed without having to follow up and make sure everything was done. I doubt anyone will be disappointed at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

autonation sales

by TedMartin on 02/08/2024

Best experience I have had purchasing a used auto from sales to service and financing. Went in to buy a car and never expected to leave on the same day. The car was really clean, salesman really knowledgeable and paperwork done efficiently.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi Q3 sale

by Gabriela on 02/03/2024

I received top notch service and help from the sales associates Nicky and Shy and felt that they wanted to help and make sure I was happy with my decision every step of the way. They were able to find exactly the car that I wanted but also took my price point into consideration and helped me find a happy medium. Frank from finance also took the time to explain everything in a way that was easily understandable and made sure that I was confident with my decision. I left the dealership super happy and would recommend to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase Experience

by Belgraves on 01/11/2024

I have been searching for months to purchase the car I've always dreamed of owning but dreaded the long excruciating wait at a dealer. I visited Audi South Orlando which this expectation however I was surprised, I met Slav. He certainly is the best at what he does. From the first email, to meeting in person to the smallest of details he was involved. We felt comfortable and welcomed, no judgment. Thank you for making our experience a memorable one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Robert Tinari on 01/09/2024

I really enjoyed working with Slav to acquire my new Q5. He did a great job listening to me outline what features I wanted (and did not want) and showed me two choices that met my expectations spot on. I chose one to test drive and selected it. The entire transaction was done very professionally and all my questions were answered in a very straight forward way. I will be back to replace my wife's A4 in a few months.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

out of state purchase

by niloiv on 01/03/2024

Very poor follow through with sales agent after purchase of a new automobile. I asked to have the car shipped to me and was advised of daily pick-ups. It is still sitting there 8 days after wiring the full amount of the car to include money for transportation. It is the busy holiday season, but promises of communication and updates were never followed through without me having to call them back again and again. Yesterday, was told the car would be picked up and they would confirm this. Has not happened. I have to follow through again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service on my Etron

by 8ad0nis8 on 12/15/2023

I have owned multiple Audi’s and have visited many Audi service centers. South Orlando Audi stands out about them all. Their dedication to the customer is second to none. I’m lucky to have them in my backyard😎

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Dana Lincoln on 12/13/2023

I made a call with my alarming concern for my 2 years old Audi. Derek was fantastic (as always). Within the next couple of hours my vehicle was at the Audi Clinic. It was fixed shortly after, the battery was malfunctioning and was replaced. I love my Audi Clinic! They never let me down!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase Audi RSQ8

by Dave_furman on 12/11/2023

I met with with Internet Sales Manager Hind also known as Mo. He was very attentive and went out of his way for me. He even picked me up from the Brightline train station. A truly wonderful experience. I would absolutely recommend. All the staff was very welcoming.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi