Service Mercedes-Benz of Naples Car Dealership Naples Florida | Edmunds
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Mercedes-Benz of Naples Service Reviews

  • 501 Airport Rd S
  • Naples, FL 34104 (map)
  • (239) 271-2759
  • Chat with Dealer

Service Reviews

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Service Rating Horrible service By C230owner on 05/04/17 02:05:20 PM PDT
Recommend this dealer? No

I order a part from these company when i receive it in the mail they deliver the wrong item. I check the order just to make sure i did not order the wrong one. I email and call them to see how i can i get the right one since it wasnt my fault and i didnt recieve any help or reply back. I currently r...
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Dealer Response

We are sorry to hear that you received the wrong item, shipping errors are rare but they do occur. We are more than willing to assist you on your order. Please Call us at 239-643-5008 and ask for Berry Allen and we will do everything in our power to get you th... Read more

All Comments (1)
Service Rating OUTSTANDING SERVICE!!! By CaptStan on 04/04/17 08:19:32 AM PDT
Recommend this dealer? Yes

Mercedes of Naples, Fl is the best service experience I have ever had. I've owned Mercedes vehicles since my first new one in 1985 and across the board, Mercedes dealers treat their clients with respect. Naples Mercedes set the bar for client service so high that I cannot imagine anyone outperform...
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Service Rating E55 Service at Naples Mercedes By kmasser on 03/05/17 03:36:20 AM PST
Recommend this dealer? Yes

I had an electrical issue and tire sensor issue. Both were resolved with a very knowledgeable mechanic and the service advisor was friendly and communicated very well.
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Service Rating GREAT!!!!! By NDarchitect on 02/15/17 11:52:14 AM PST
Recommend this dealer? Yes

The body work on my Audi A6 was performed by the Mercedes Benz dealership. My Audi service representative Joey Hanitz was responsible for monitoring and providing me with quality assurance. The body work completed was exquisite. Joey Hanitz as always provided me with premium and personal ...
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Service Rating Service By Loriteague on 01/20/17 03:48:04 PM PST
Recommend this dealer? Yes

The service I received was outstanding! Jeannie was extremely professional and always had a smile on her face. She is a huge asset to Mercedes of Naples.
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