Service Mercedes-Benz of Naples Car Dealership Naples Florida | Edmunds
Print | Edit this listing

Mercedes-Benz of Naples Service Reviews

  • 501 Airport Rd S
  • Naples, FL 34104 (map)
  • (877) 578-7395
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating M-B Easy By Jbobberino on 11/15/17 01:41:22 PM PST
Recommend this dealer? Yes

It was such pleasure having our car serviced at Mercedes Benz of Naples. Greeted with a smile, loaner car waiting, paperwork simple, car done, cleaned and ready the next day. Service could not have been any easier. Thanks you John Chaffo and your very competent staff.
Read the full review

Service Rating Service By sharan1 on 05/26/17 08:14:55 AM PDT
Recommend this dealer? Yes

I always have a great customer service experience at this dealership. They are very friendly and highly professional.
Read the full review

Service Rating Horrible service By C230owner on 05/04/17 02:05:20 PM PDT
Recommend this dealer? No

I order a part from these company when i receive it in the mail they deliver the wrong item. I check the order just to make sure i did not order the wrong one. I email and call them to see how i can i get the right one since it wasnt my fault and i didnt recieve any help or reply back. I currently r...
Read the full review

Dealer Response

We are sorry to hear that you received the wrong item, shipping errors are rare but they do occur. We are more than willing to assist you on your order. Please Call us at 239-643-5008 and ask for Berry Allen and we will do everything in our power to get you th... Read more

All Comments (1)
Service Rating OUTSTANDING SERVICE!!! By CaptStan on 04/04/17 08:19:32 AM PDT
Recommend this dealer? Yes

Mercedes of Naples, Fl is the best service experience I have ever had. I've owned Mercedes vehicles since my first new one in 1985 and across the board, Mercedes dealers treat their clients with respect. Naples Mercedes set the bar for client service so high that I cannot imagine anyone outperform...
Read the full review

Service Rating E55 Service at Naples Mercedes By kmasser on 03/05/17 03:36:20 AM PST
Recommend this dealer? Yes

I had an electrical issue and tire sensor issue. Both were resolved with a very knowledgeable mechanic and the service advisor was friendly and communicated very well.
Read the full review

ADVERTISEMENT
ADVERTISEMENT