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Germain BMW of Naples


11286 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (41) No (0)
Service Rating
Recommend:
Yes (46) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Neal C and Mike B are ROCK STARS!
Written by Greg_and_Deb on 08/22/2014
Initially, our intent was to "window-shop" for certified 2012 BMW 640i and 650i convertibles (or, later models), However, after Mike B had spent considerable time helping us check out not only Steve Germain's inventory - but, also Internet listings; and expiring lease inventory throughout Ft. Myers, Ft. Lauderdale and the Miami markets...my wife and I reached the conclusion that a new car would best fit our needs/desire. Mike next helped us explore 3-year lease options (checking nationwide availability listings and running amortization tables to help us determine the total out of pocket cost after 3-years). Understanding the benefits and shortfalls of leasing vs, outright ownership - we decided to continue owning...as we always take immaculate care of our vehicles, maintain low mileage and have kept every previous car much longer than 3-years. Deb was convinced that she wanted a "sapphire" or Midnight blue model - so, Mike showed us what that would look like on another 5-series coupe. Then, we walked past the 2015 "Vermilion Red Metallic" 640i convertible outside of Mike's office and it was love at 2nd sight. By the time we completed the test drive - we had forgotten that we were loyal Lexus customers...of Steve's brother Bob's Lexus dealership no less! (Sorry, Bob - we also still love our RX350, but this is a completely different luxury vehicle category.) The negotiations went very well for both sides. Mike and Neal provided a fair sales price; and Ken was exceptional in the trade-in value and the lowest finance rate. Neal's quiet, no-pressure Leadership style was what sealed the purchase. He truly wanted us to be comfortable in our choice of vehicle; its value to cost; and with setting the highest expectations for the long-term excellent care we'd receive from Germain's knowledgeable and dedicated service department. In the end, we spent more to purchase the new convertible - yet, we are EXTREMELY pleased with our choice, the buying process and outstanding personnel we met at Germain BMW of Naples. We would recommend Neal, Mike, Ken, Chuck, Matt - you really can't go wrong choosing anyone here!!! Their standards will exceed your own expectations of the perfect car purchase in Paradise!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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mmarkham on 08/26/2014
Dealer Response
Thank you for allowing us the opportunity to earn your business and your kind words. Best Regards, Flavio Galasso General Manager
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