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Midway Ford

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Customer Reviews of Midway Ford

4.7
Overall Rating
4.67 out of 5 stars(185)
Recommend: Yes (11) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent Experience

by DocLaw1 on 01/12/2024

Salesman very knowledgeable and helpful with transaction. None of the usual back and forth you get at dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
185 Reviews
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5 out of 5 starssales Rating

Excellent Experience

by DocLaw1 on 01/12/2024

Salesman very knowledgeable and helpful with transaction. None of the usual back and forth you get at dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford explore 2023 ST

by Natasha S. on 12/28/2023

Amazing experience ! In and out no games highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very Happy with Service

by rolandoal on 12/17/2023

Very professional Service agent. Kept me informed at all times.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

General Superintendent

by JQuinones on 11/28/2023

Christian Torres attended my vehicle, he got it in without a prior appointment and got me out quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Jmsx4+1 on 11/24/2023

No hassell staff. They let me know I had points to use. Love that!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick to help

by Cobra man on 10/31/2023

Even with the shortage of parts Christian was resourceful to find then. The team of mechanics are the best in town.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service department (Mike)

by Mario Uz on 08/03/2023

Service representative Mike is very friendly and helpful , I really appreciate his response getting back my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good experience

by Mustang Fan on 06/26/2023

Flew to Miami from Ohio to purchase a new Mach 1 from Midway Ford. Competitive pricing made the trip more than worth the cost of 2 tickets and a hotel on the way home. Dealership folks made me feel like they wanted my business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Car Buying Experience!

by ellie65 on 06/20/2023

To be honest, as a woman I have never felt comfortable buying a car because I feel I have been taken advantage of and over paid in the past but I was so happy with my experience at Midway Ford!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Ford Escape feedback

by AmaliaD on 03/28/2023

My Escape has been at Midway Ford in and out since May 2022 for a backup camera failure. Part was requested in June 2022, and as of today March 28, 2023, there is no replacement backup camera for my Ford Escape. Very dissaponted. How much longer do I have to wait?

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Good overall buying experience.

by Abraham on 03/01/2023

Had a overall pleasant shopping / buying experience with a 2022 Bronco OBX. Alex the sales representative was very knowledgeable and helpful. He helped us get our bronco at a fair price. It took a bit of negotiating at the finance dept, but e we are overall happy with the purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Pedro Suárez

by Pedrosj on 12/19/2022

Excellent. Corteous and efficient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Overall, a Good Experience

by Enrique on 11/29/2020

They had the car I was looking for. The Leasing process took a reasonable amount of time. The sales guy was very respectful and cooperative. Good experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excelente servicio

by Susana71 on 06/14/2017

Mi experiencia fue muy buena , buena atencion de Luis k fue el k me atendió

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

MR.

by ADRIAN0818 on 01/11/2017

great service by everyone there i went to get a oil change and it was super fast the mechanic are awesome GOOD JOB GUYS!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Midway ford dealer

by Ghosteddie16 on 12/30/2016

The person I spoke with Jc was an excellent help. He explained very well about the car and was a great help couldn't ask for better service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great customer service

by rbarrett96 on 12/02/2016

Mike was great. I explained that I had a problem with the door not closing and that I believed it was under recall. He confirmed and was able to overnight the part so I could get my car the next day!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Escape lease

by Felixrod76 on 11/19/2016

Very enjoyable experience. The salesman was knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Midway Ford

by Mustang71 on 11/01/2016

Good experience. Service department was very courteous and car was done fast.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome service

by Dhern63 on 10/04/2016

Mike and staff were excellent! The service at Midway was day and night compared to the competing area Ford dealership. I will return to Midway for future visits.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New car

by Tdearmas on 09/26/2016

This is my second time coming to Midway Ford and it's been nothing more than a pleasure. My sales person Erkki Perez is awesome. He's been my sales person both times. Would highly recommend using this dealer !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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