Melbourne BMW
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Melbourne BMW Dealership has MUCH TO LEARN!
Written by 01/08/2013
onAs a high-end dealership, BMW of Melbourne is by far lacking professionalism in all areas.
Visiting their dealership is NOT to standard and similar to a used "off-the-wall" car lot!
The BMW staff should observe how Continential Motor Cars of Melbourne (Mercedes Benz, Porsche, Audi) conduct their business and could learn a whole lot!
I will never buy another BMW and will go back to a Mercedes Benz!
Customer Service is utmost important to a high-end car dealership!
I hope BMW of Melbourne changes their poor professional services!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No