Florida Dealerships - Napleton Northlake Chrysler Dodge Jeep Ram of Lake Park Florida
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Napleton Northlake Chrysler Dodge Jeep Ram Sales Reviews

  • 3701 Northlake Blvd
  • Lake Park, FL 33403 (map)
  • (855) 525-3465
  • Chat with Dealer

Sales Reviews

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Sales Rating "AVOID THIS DEALER AT ALL COST" Written by wicho077 on 01/07/18 10:06:58 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Upon our arrival, we were not shown the vehicle we went there for but rather one with a different stock number and fewer options. When we explained to the sales representative that this was not the vehicle discussed and provided him with the email information, he proceeded to tell us that he couldn'...
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Dealer Response

Thank you for taking the time to bring this to our attention. We are disappointed to hear that your experience was not a positive one. Please contact us at (888) 786-6360 when you have an opportunity, and we will be more than happy to try and turn your experie... Read more

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Sales Rating Jorge is a great example of what great customer service should be like! Written by MelsReview on 10/20/17 07:12:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I gave my Jeep buying experience five stars because it was a relatively easy process from beginning to end. More specifically I would like to give praise to my salesman Jorge. Not only was he extremely genuine and a gentleman, but also a true professional. His patience with all of my questions and s...
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Dealer Response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Northlake CDJR and we hope to see you again!

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Sales Rating Ignored after the sale Written by Dogtrainer2 on 04/07/17 04:01:30 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I would never buy a vehicle from Napleton's again after the deal was made I was ignored I purchased a used Lexus and they provided me with only and valet key which could not be duplicated by a Lexus dealer the cost to duplicate in master is over $300 from Lexus after contacting my sales rep a sales ...
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Dealer Response

Hi Dogtrainer2, we appreciate you taking the time to respond. The staff at Napleton's Northlake CDJR take Please call our manager directly at (888) 786-6360 for ways we can work towards resolving these issues. We look forward to hearing from you soon. our rev... Read more

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Sales Rating Overcharged on junk and dealer fees. Written by alexmedina69 on 03/06/17 10:16:40 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The sales guy was great! Everything went fine till I realized the next day at home, when I review the financial statement, that we were severely overcharged between dealer and junk fees. Nothing that I can do now. An $8100 car became almost $12000 out the door. Be very careful dealing with this ...
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Dealer Response

Hi Alexmedina69, we appreciate you taking the time to respond. The staff at Napleton's Northlake CDJR take our reviews very seriously. We strive to maintain excellent business relations at Napleton's Northlake CDJR. Please call our manager directly at (888) ... Read more

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Sales Rating I love my new SUV!!!! Written by KeishaJones01 on 12/30/16 07:03:22 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

James who was my dealer associate was very up front and he made the experience a very easy in and out. Thank you James your awesome! I'm happy with my new vehicle.
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Dealer Response

Thank you for taking the time to leave us feedback. You really made our day today.

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