George Moore Chevrolet
Customer Reviews of George Moore Chevrolet
2024 Silverado Purchase
byon 03/31/2024
The team at George Moore Chevy was absolutely top notch. They were very helpful with the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 Silverado Purchase
byon 03/31/2024
The team at George Moore Chevy was absolutely top notch. They were very helpful with the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy with George Moore Chevrolet
byon 08/30/2023
I am very happy with sales and service at George Moore Chevrolet in Jacksonville, FL. I received a good deal on my Chevrolet Trailblazer and the service department is very good and helpful. I recommend the dealership highly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change Service
byon 04/14/2023
Upon arriving the staff greeted me with a smile and took care of my vehicle right away. Also after returning I noticed my tires had not been rotated per part of my oil change package. The staff quickly got my car back and made sure it was handled in a timely manner. During this time I had the pleasure of talking with the staff and enjoyed laughs as we talked about past jobs and cars. I will be coming back to have my car serviced here for the foreseeable future. Thank you for taking great care of me!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Speedy service
byon 02/02/2023
The shuttle made getting the work done easier. The service was outstanding.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr Richard Watson
byon 07/13/2022
George Moore has a very professional sales force, and I would come and purchase from George Moore again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Golden Eagle55
byon 06/14/2022
If you aren’t taking your car to George Moore Chevrolet for service and after-care, you are living far below your privilege! One encounter with Scotty and his team—you will see why they are the best in the Southeast! Professional, competent, focused, responsible, and genuinely concerned about you and your vehicle. It doesn’t get any better than that! What are you waiting for? Make your appointment today!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Dennis Bush
byon 04/24/2022
Could not have been better. Peggy is top notch and a delight to work with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Samantha Glover
byon 04/14/2022
I truly enjoyed dealing with Bill at George Moore Chevrolet, he made me feel comfortable and i didn't walk away feeling pressured. When my husband begins his journey to find a new car we will be returning to George Moore because of Bill
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very expensive.
byon 03/09/2022
Only partially solved problem and charged an exorbitant amount that was fully repaired at my hometown dealer when I returned.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
GREAT SERVICE AS USUAL!
byon 12/07/2020
In and out with dependable trustworthy service! All my vehicles get serviced here!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
JJ is the best!
byon 11/18/2020
I have took my car to JJ since we purchased it, he goes above and beyond to make sure everything is running well. His customer service is the best! My entire company are Chevy owners and we all go to George Moore and even I was a referral.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The best dealership in Jax by far exceeding all my expectations!
byon 11/09/2018
It was a great pleasure doing business at George moore Chevy. I honestly experienced the best customer service I have ever received in a car dealership and I have been to many! My sales person was Matt Johnson and His supervisor or what I may say “his dealmaker” was Garrett! They by far offered me the lowest and best new lease trade in deal I can find anywhere in the area! No one came even close to the trade-in value they gave me on my troubled money pit 07 Corvette and not only that they gave me a sweet low monthly lease deal on a brand new 2019 Corvette stingray! Literally one week later I went back to them because of their great service and I traded in my used problematic 07 BMW 650i Convertible for a brand new 2018 Chevrolet Cruze and the trade value and monthly lease agreement we made was truly an unbelievably unbeatable deal! No dealer in Jax could come close to their deal and their customer service! Not their next door competitor Arlington Toyota, not Honda of the Avenues, not Beaver Chevy, not Duval Honda, not Keith Pierson Toyota, etc! Trust me I gave all of those a shot and their offers and customer service were laughable at best and insulting and disrespectful at worst! Both Matt and Garrett were very friendly, accommodating, down to earth, realistic, truthful, and professional. They treated you with respect and whatever they promised they delivered on. There was no high-pressure or haggling at all, and they were willing to negotiate with me in terms that met my needs and budget which exceeded all my expectations! Even their Finance guys Logan and Jeremy were awesome! They didn’t try to upsell me all their products at all, they just offered it and whether I wanted it or not it didn’t matter, they were just there to make sure I was taken care of. I highly recommend buying or leasing a car at George Moore Chevy and if I were you I would try to find these people as I can guarantee you they will take good care of you! Thank you George Moore Chevy, Matt, Garrett, Logan, and Jeremy for this wonderful and unforgettable experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
George Moore Chevrolet
byon 08/26/2017
Have dealt with George Moore Chevrolet for years and the experience has always been top notch. Would recommend this dealership in a heartbeat.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
EXCELLENT SERVICE BY PROFESSIONALS
byon 12/13/2016
Although there are rumors that dealership service prices are high - they tackle problems other mechanics would not touch. I bought and had my ABS module replaced. Scott D brought me back in the bay and we looked extensively at the bottom of my 14 yr old truck and he pointed out and EXPLAINED what to look out for. He gave me a total sense of honestly, knowledge, understanding and experience of repairing my type of vehicle. I will be undoubtedly be back for him to correct those problems. Scotty and Blake are also to be mentioned for coordinating all the service tickets early on a Saturday morning! Well done to the whole GM Service Team! Happy customer!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Room for Improvement
byon 11/30/2016
I liked everything you did for me except when you had my 2015 Corvette for 6 days your mechanics couldn't find the time to fix the rattle in my passenger side door. The car sat there in your parking lot for literally 6 days waiting on parts from Michigan for my drivers seat lumbar airbags to come in. Why wouldn't you order the parts the same day as the lumbar airbags? DUH!!! Then too boot, I asked to have my car washed by the detail dept prior to picking it up and Sandy told me she or the others don't trust them with such a high end vehicles. I thought to myself then why hire incompetent people to wash cars.I mean you need a 4th grade education to do this this job. It's not like you need a college education to know how to or how not to wash a car. I have always driven high end vehicles. This is the first time I have purchased an American car in a number of years and I have to tell you that these German, Italian and British made vehicle dealerships absolutely know how to treat a client. They never give you a car back unless it has been fully washed inside and wiped down on the inside. Thinking my car new cost $83,000 and a dealership can't even allow their help to wash it is embarrassing for you as a dealership. Although I will come back to you George Moore Chevrolet as it seems all the other Chevrolet dealerships here in St. Augustine do not meet my standards. You guys goofed but it is what it is and at least it was nothing serious. Ken Morris
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Great Service!
byon 09/18/2016
Brought our Equinox in for an oil change, and Joel turned the simple visit into an enjoyable experience. He was all smiles, humor and genuine caring.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 06/15/2016
I initially came to George Moore Chevrolet just to see what I could do in getting another car to drive. Thomas Lee greeted us immediately with such enthusiasm it was hard not to be excited even though my husband and I told ourselves we were just going to get some numbers and look around. Thomas understood our situation; we are a young family recovering our credit and looking to be in a reliable car. I don't know how the financial team did what they did but we came away with a brand new car that was only an insignificant amount more than what we were paying for our older vehicle. I am grateful for the team at George Moore but I'm even more grateful for Thomas as his initial impression resonated. He made us feel comfortable and never once made us feel as if we were asking too much. We are now proud owners of a 2016 Chevy Malibu.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 05/28/2016
Dillon was great! He provided a wonderful experience as well as a great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
I will never take my car here again
byon 03/09/2015
I have been a loyal customer of George Moore's service dept. for several years, and have had some good experiences and some bad. I kept coming back due to the convenient location. Now, this is twice on 2 different vehicles I've owned and had an alignment performed that someone DOESN'T know what they are doing. I arrive today with my vehicle pulling right and found out later it was still pulling right, and the steering wheel still off center. I was told by phone the my caster adjustment on my driver side couldn't be adjusted because more less I had aftermarket front struts. To top it off I needed a ride which that was a disaster all in it's own. Getting to my destination was fine, but when I was called and told my vehicle was ready, I asked to be given an hour or so which was ok, and was asked if I could be where I was picked up by noontime, which I was. I called George Moore at around 12:15 and was told 2 different things, 1 the driver was on a possible bank run, 2 he had to take a customer to the mall, but he would be given a message. So finally the driver himself calls me and says he was at the DMV office downtown, can someone make up their mind here. After today's fiasco I am NEVER returning to George Moore Chevrolet Service Dept. EVER!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
2014 Chevrolet Cruze
byon 12/19/2014
The sales person Gary Noda was very helpful and knowledgeable, he presented and completely explained the value and intricacies of the 2014 Chevrolet Cruze.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic dealership!!!
byon 09/06/2014
Fabulous people to work with!! I had purchased a new vehicle from George Moore approx 6 months ago. Due to factory problems with this vehicle I wasn't happy with it at all!! I went there, explained my situation and shortly thereafter drove off in an other new Chevy!! Kudos to George Moore and especially to my sales consultant Gary N!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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