Coggin Honda

by Wade Pepper on 11/21/2020

Bridget (management) and Deb did a phenomenal job of getting this car (Fit EX) at the numbers I required. They went above and beyond in the delivery of the vehicle. I live approximately 150 miles from the dealership and Deb drove the car and the paperwork all that way. Delivering a clean and full of gas car. Because of this I excused her without having her show me how to operate all of the features (this car has a TON) However the warranty and service contract were supposed to have been faxed or emailed to me the day after delivery. It has been a full week now and after multiple calls I still have not received that paperwork and it’s imperative that I have that paperwork. Just leave me very frustrated

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by pattpaff on 10/16/2015

I am so thrilled with my experiences at Coggin Honda Jacksonville that I want everyone to know about them. I had intended to purchase a Toyota but decided to stop by Coggin Honda just to take a look. I ended up with a new Honda Accord V6 and love it. My sales person, Olu Idowu was great and allowed me the time to ask, look, and drive everything I wanted. He went above and beyond at every contact I had with the dealership. I also need to mention, Ibrahim (finance) he was wonderful. They continued their superb treatment even after I left with my car. I had a total of four in person contacts and many via text messages. I had a few questions and changes, along with extras that they followed through with seamlessly. Car buying is usually an unpleasant experience but they made it painless and at the same time made me feel special. I only wish I needed to buy a dozen more cars because I would go right back to them. Again, I can not say enough good about this dealership and their staff.

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by hotheaded1 on 09/23/2015

I would not recommend anyone shop at Coggin Honda. They give you one price over the internet and when you get there you find out the car has $5000.00 in upgrades. They try and justify the added cost. If you have dealer installed items include that in the price from the start. I don't have time for there games.

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by AnnaN on 07/30/2015

I just leased a Civic and I was fortunate to have a very patient sales rep who gave me numbers for both buying and leasing. No pressure to sign right then and there. I actually took a day to talk things over with my daughter. I would certainly tell friends and family to go to this dealership, and they should ask for John Portie! Anna N.

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by AB2014 on 12/31/2014

We had been shopping around and had quotes from other dealers in our pocket, $22,450 for 2015 Honda Accord and $20,110 for 2014 Honda Accord. When we reached Coggins Honda, they had a demo model of 2014 which had 1600 miles on it, and the out the door price they quoted on it was $28,000...LOL! Of course when we showed them other offers, they came down to $20,800. We walked out and purchased our new car from another dealer that very evening. Would never come back here again :)

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by vthokie2 on 11/20/2014

Started with getting a certified quote from Edmunds.com and contacted Coggin Honda via email. Darrell (internet mgr) responded promptly and we set up an appointment for the next day. Meet with Darrell and then worked with Jim to find the color and options I wanted. No hassle with pricing since it was agreed upon in advance. Drove home with new car same day. Highly recommend.

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by Bob_Zimmer on 08/21/2014

This is the second car I have purchased from Coggin Honda on Atlantic. After contacting the dealership through the Intenet Sales department, I has the opportunity to work with Brett H throughout the sales process. He was very knowledgeable about the vehicle I was looking at and its features. Everything about he process from the initial test drive through the closing has been very pleasant.

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by HondaCivicNL on 05/29/2014

I purchased a used Honda Civic and truly appreciated the experience. My husband and I tested mulitple cars and the GM and sales associate we're very patient and helpful while we made our decision. I am confident with my purchase and felt at ease through the entire purchase process. I will purchase a car from them again in the future.

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by erica14 on 04/09/2014

I recently bought a Honda accord from the coggin dealership on Atlantic. I could not be more pleased and impressed by the service that I received. Joanna J, the saleswoman was welcoming, incredibly knowledgeable about the car that I was interested in and was assertive and aggressive in getting me the information that I needed. She was also very thorough in showing me the INS and outs of the car. I continued to receive superior service when it was time to close the deal with the business manager, James F. He was very thorough in helping me understand what I was signing and was genuine and so helpful. I greatly appreciate the time he took to address all of the questions that I had. I had a great experience and highly recommend this dealership!

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by a4arnold on 02/18/2014

I completed all sales details over the telephone. No hassles, No pressure. The vehicle I purchased was as agreed upon. No unanticipated extras or costs. Honest, upfront, friendly sales experience. Vehicle delivered quickly at the agreed upon price.

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by alfredorom51 on 01/18/2014

this dealer told me " American Honda don't sell cars without a security package $1,640 value", so you have to pay for this package mandatory, raising the price like or not

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by blondejayne59 on 08/26/2012

I have bought three cars from this dealership. Great sales experience. No pressure. After sales service on my vehicles second to none. Fantastic. These guys are dolphins, not sharks.

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by yosky on 03/31/2012

I just bought my new Honda CRV from Coggin Honda. The Staffs were very friendly. The salesman that I worked with Michael Huang was very helpful. Michael did a great presentation on the CRV. All the transaction was smooth. I will definitely come back in few years to buy another car from him.

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by carlreich on 01/14/2012

Coggin Honda was awesome to deal with. Morris was my salesman and he did it all! He showed me the van, he worked the deal and he made sure everything was done. The van I wanted was not on the lot and I came to pick it up two days later after it was located. Morris set me up with a take home of a different new van until mine arrived. When it did arrive he called me and when I showed up the van and paperwork was ready. At the very end Morris made sure I understood that he took full responsibility for everything and if I needed anything he was point of contact. What I really liked was I dealt with him for everything. No high pressure second and third person coming over to tell me what I needed to do. I don't mind high pressure sales as I enjoy the battle but it just does not exist at Coggin Honda and will refer people to them. Thanks again.

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by GodisWatching on 01/27/2009

I went to look at a 2001 Toyota Forerunner with 110,000 miles on it, not expecting a perfect vehicle by any means, but it seemed clean and well taken care of. The salesman shifted the papers around so fast, promised to send me the "notes" they had written on their offers, which I never received. Turns out the price mysteriously was changed by 1k on the sales agreement and the paper with all of the repairs/reconditioning items on it, mysteriously appeared in my package with my signature on it, that I just found. Turns out the whole vehicle has been repaired, technically, mechanically and otherwise. I'm very disappointed in this dealership and its business practices. This is one reason I can't stand car salesmen, they are much more [violative content deleted]. This dealership in particular will never receive my business or anyone I know if I can help it. I'll warn anyone against this place.

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by angel549 on 01/16/2009

Amazing to me was all you hear about the state of the economy - how businesses are desperate for your business, etc. Well, NOT HERE! I was shocked when upon exiting my car, and walking around the lot for at least 10 minutes nobody came to greet me. So, I went inside, and only after asking for some pamphlets did someone offer to help me. I asked to see a 2007 / 2008 Accord EXL on the lot. They had 3. I own (paid for!) a 2007 Acura TL. It is a V6, with 28,000 miles. Excellent condition. I wanted to make an even trade with an 2007 / 2008 Accord. The sales person basically laughed at me. There was not even negotiation, just "NOPE. CAN'T DO IT" Huh? The trade in offered for my car was $17,000. HA! Something they could turn around and sell for $25,000. All the recent sales for an Accord was around $22,000. And they would not even talk to me!! The sales person did say they would take my 2007 Acura, and allow me to purchase a 2008 Honda for a minimum difference of $10,000. Awwww. How nice of them. The salesperson tried to say "Well, you'd only have small payments." I walked out. 3 days later I get a phone call not to make me a reasonable offer, but to call them if I wanted to ask any questions, have a good day. NEVER will I go back.

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by kdharris68 on 07/27/2008

I would have to say my shopping experience at Coggin Honda started off like any other car shopping experience with the salesman coming out to greet me. We took out several different models, to include the Fit, Civic and Accord. I wasn't really looking to buy another car to be honest but filling up my Jeep Liberety was $80+ every 8 days or so and it was really getting to me. I really liked my sales person Serjy if not for him this sale would not have happened. I digress, as I was saying all was going according to the car sales plan with the "negotiation", I was getting a little disgusted with the amount they were offering me for my 2 year old Liberty ($7,000) which I thought was a little low. To make a long story short, I told them my out the door price and they gave me my keys back. Like I said typical car dealer tactics. Of course the following morning I get a call asking me to come back in and work the deal on the 2008 Honda Civic EX-L (manual). They couldnt get close to my out the door price so no deal. Monday morning again I get a call and they were able to magically get to my out the door price with a reasonable interest rate. So I went back to the dealership after work around 5:30. I noticed right away that the car I was working the deal on was no longer in the front of the lot, I gave it little notice because I figured it was in back getting detailed. A little over an hour later I went back to the business office to finalize the paperwork and finished up around 8:15. To my surprise the car I just purchased was no were to be found. The Internet Business Manager loaned the car to a buddy that couldnt be located. Of course the senior sales person told me that the Business Manager had it and he wasnt answering his phone. I ended up leaving with an overwhelming sick feeling in my gut about buying a car, putting it on my insurance and someone else joy riding around in it. I showed back up at the dealership at 9:30 the next morning and no one had located MY car yet. That is when I found out the car wasnt in the care of a Coggin employee but a friend of the Internet Business office. To their credit they tinted my windows and installed the cheapest version of LoJack for free. I finally put eyes on MY car around 2:30 that afternoon with an additional 100 miles I will never get back. I was pretty pissed to say the least but the car I purchased is pretty rare and believe me I looked for another one just like it and couldnt find one anywhere. Overall the experience was typical, with execption of the car not being at the dealership after I finished up my paperwork. If they knew the car was loaned out they should have sent me home and I would have been none the wiser what happened that night. I would have to say just watch yourself when you go in there to purchase a car. The Customer Service personnel there are top notch and really took care of me after getting wind of what happened to me.

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