Miami Lakes Chevrolet
Customer Reviews of Miami Lakes Chevrolet
good
byon 01/30/2023
service advisor very helpfull
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
lousy service
byon 07/07/2023
One star is giving the Jeep dealer a super review, it should be negative 1 million. Just called for an appointment at Jeep, they told me Monday at 9:30 am is the appointment, they did not ask for name nor anything, seems that what they did was just send me to hell, what a lousy company. Do not buy or service your vehicle there. Robert Dirnfeld [contact info removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
good
byon 01/30/2023
service advisor very helpfull
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and courteous service!
byon 10/23/2022
Came in for an oil change and tire rotation, in and out in less than an hour, will definitely return!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance
byon 08/05/2022
Didn’t fulfill any of my request only did basic oil change
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Mr Jorge Leōn
byon 05/01/2021
Because of my Chevrolet Tahoe not being serviced and diagnosed correctly four over 3 weeks at Miami Lakes auto mall I was forced to trade in my Tahoe and buy another Tahoe at Tropical Chevrolet. There I also had another bad experience not only buying the car but on the second day when promised to And when I bought my 2020 Chevrolet Tahoe found out that there was a broken passenger tail light and someone who works there apparently when driving the car to get washed the car was hit my front driver side on April 28 2020 around 4pm. There a lot more that I would want to put in but it would be a blessing that I speak to someone in regards of my 2 incidents. [contact info removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
VERY DISORGANIZED DEALERSHIP
byon 02/22/2021
This dealership has to be the most disorganized and unprofessional dealership I have ever dealt with. In a day and age where the internet is one of the main sources for communication as well as purchasing products you would think that a car dealership would have a strong internet department. I spent two days trying to contact this dealership through their own website in order to work out a deal to lease a vehicle. There were two brands that I was interested in (RAM and Chevy). I first contacted them about a RAM 1500 and received a fairly quick response via text message. After a couple of text messages back and forth with the salesperson three days went by and I was left waiting for a quote that I never received. I then turned my attention to a Chevy Silverado 1500. That's where I attempted to contact them for two days and received no response. It was only when I made a request through TrueCar.com that someone immediately contacted me. This experience was no better. The person whom I spoke with and claimed to be a "manager" asked basic questions over the phone, told me she was going to put some numbers together and would call me back shortly. About an hour and a half later I was contacted by a salesman who was asking me when I was going to go to the dealership to see the car. Then when I would try to speak to him he would repeatedly cut me off and only when I got a little stern with him over the phone was when he became sensitive and told me I did not need to speak to him that way (I was stern out of frustration, but never cursed at him). I advised him that I was told by the manager that I would be receiving a call from her with a quote and since my experience with the dealership had been so negative up to this point I would not be spending my hard earned money there and I just simply hung up when the salesman continued to interject and did not seem interested in anything I had to say. My advice to anyone who decides to go to this dealership is "don't do it". There are plenty of other places to purchase or lease a car where you will be valued as a customer and treated with courtesy and respect.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
MIAMI LAKES AUTOMALL
byon 11/19/2020
Never recommend this dealer to anyone, They never help you and the 0 mile car just like mina have problems that they don’t even know how to fix
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Owners
byon 12/11/2019
Our sales associate was great. He was very helpful and very professional. I would recommend him to anyone. The dealership atmosphere was friendly and inviting.
Same
byon 12/11/2019
I rec'd a call from one of the manager from MIAMILAKES auto mall on 12/5/2019 at 5:40pm, however I was at work so I was not able to have a conversation with him I ask him to call on Friday 12/6/19 about 10:am he said okay, as of this day 12/11/19 I have not received a call from the him. Do you all care about customers?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great!!
byon 11/12/2019
Everyone was amazing! Very professional & made sure everything went as smooth and fast as possible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome deal and customer service!
byon 10/01/2019
Carlos Nunez and the rest of the team at Miami Lakes are top class representatives. They always exceed my expectations when purchasing or leasing from Miami Lakes Auto Mall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Norgis was a excellent salesman
byon 09/12/2019
Norgis was a friendly person that help me in the purchase process and everything was perfect. Thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 08/10/2019
Staff were friendly. The hourly rate for services were high, but my issues were resolved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 07/20/2019
Quick and respectful of my time. Parts needed to be ordered to complete my service and the parts department was able to get my part quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
El Mejor Servicio.
byon 07/03/2019
Se me trato con cortesia y respeto y se me explico todo el proceso. Muchas Gracias, definitivamente volvere a darle servicio a mi Carro con ustedes, gracias nuevamente a Ruben y todos los empleados del Dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2011 Colorado
byon 06/28/2019
After all was said and done I received only one key for the new ignition, no extended replacement warranty, and found a uninstalled screw on the interior floor of the vehicle.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
My car at Miami Lakes Chevrolet
byon 06/01/2019
Mr Candelaria was very informative, courteous and very knowledgeable of his job. Car was delivered way ahead of the promised time and overall was an awesome experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Treated like family and loved it!!!
byon 04/22/2019
Thanks to finance managers Julio Bardina and Jose Rodriguez for going above and beyond to get me the best deal possible, I was finally able to join the Chevy family, also a big thanks to Luis Sifontes for treating me like family. I’m now a proud owner of a sexy 2019 metallic blue Chevy Equinox!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mrs
byon 04/02/2019
Very professional and nice enviroment and personal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
For Great Purchase Service - Come here
byon 03/20/2019
Staff was great. Only thing is that it took some type to be offered some water. Financing experience was good. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Real Estate Professional
byon 01/19/2019
I have been coming to the same dealership since 2008, the service has been a professional customer service every time, I have been there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments