Mercedes-Benz of Delray Service Reviews
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Mercedes-Benz of Delray Service Reviews

  • 1001 Linton Blvd
  • Delray Beach, FL 33444 (map)
  • (561) 612-4780
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016
At Mercedes-Benz of Delray, shop online and reserve a vehicle for up to 48 hours with convenient express checkout. Buy with peace of mind because every pre-owned vehicle we sell has a 3-day return policy.

Service Reviews

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Service Rating Worst service I've ever had By Brenden223 on 06/21/16 09:17:02 AM PDT
Recommend this dealer? No

As soon as I walked in the dealer not one saleman wanted to help me I had to ask for someone to help me. After we go over the car I wanted everything was good until the manager got envolved then everything went down hill from there he made me switch to another salesman who had no idea what he was do...
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Dealer Response

Hi Brenden, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (561) 291-6095. We'd appreciate the chance to make your experience a positive one.

All Comments (1)
Service Rating Horrific Service Department By Scott997 on 05/03/16 03:00:33 AM PDT
Recommend this dealer? No

A Dealership is only as good as their service department. Well this one is sub par and doesn't align with the name Mercedes Benz. I made an appointment for my car for a routine maintenance. They didn't have a loaners for a few weeks but figured it would be one day, right? Well I was without that car...
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Dealer Response

Scott, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561)... Read more

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Service Rating Worst experience ever By spaba99 on 10/14/15 03:49:13 PM PDT
Recommend this dealer? No

On June 2015 I bought a Mercedez Benz CLA45 AMG. After about a week of having the car a check engine light was on, took the car to the dealer and after a couple of days they dealer told me the problem was fix and it was only a bad sensor. After another couple of weeks the check engine light was ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating 3rd time a charm? By mr350 on 09/08/14 07:20:51 PM PDT
Recommend this dealer? No

Ok, so my brand new GL 350 has an a/c problem due to a mfg defect. I can deal with that. The problem is the car now is back at MB of Delray for the 3rd time for the very same problem. Obviously they do not have the competence to repair properly. I would expect them to fall over backward to make thi...
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Dealer Response

We appreciate you taking the time to review your experience with our location. If you would be willing, please call our General Manager directly at (561) 291-6095 for further assistance with moving forward. Thanks for leaving your feedback, and we hope to hear... Read more

All Comments (1)
Service Rating Bad Experience By gruby1 on 04/18/14 04:52:24 AM PDT
Recommend this dealer? No

I went to this dealership to get service on my series 5 BMW. Ended up coming back three times with the same overheating problem. I paid for the repair and on my way home had the car overheat, went back and paid some more for problems supposedly not identified on the first checkup. when I went for th...
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Dealer Response

We are sorry to hear about your experience with getting your car fixed. Our service department has searched through our database and could not find one matching your issue, however. Regardless, we understand your frustrations and would love to give you a hand.... Read more

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