Customer Reviews of AutoNation Chevrolet South Clearwater
The Best Experience I have ever had!!
byon 03/26/2024
Justin Caban was my salesman. He was very informative and kept me updated during the entire process of purchasing my Tahoe. The entire process went very smoothly and I did not have to spend the entire day in a dealership. My total time in and out with a trade-in took approximately 2.5 hours. The manager Josh Rogachesky delivered on his promises. Brian in Finance was great at keeping me within my budget. Everyone here at AutoNation Chevrolet South Clearwater was exceptional and I will never go anywhere else in the future...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Best Experience I have ever had!!
byon 03/26/2024
Justin Caban was my salesman. He was very informative and kept me updated during the entire process of purchasing my Tahoe. The entire process went very smoothly and I did not have to spend the entire day in a dealership. My total time in and out with a trade-in took approximately 2.5 hours. The manager Josh Rogachesky delivered on his promises. Brian in Finance was great at keeping me within my budget. Everyone here at AutoNation Chevrolet South Clearwater was exceptional and I will never go anywhere else in the future...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Quick and Easy
byon 11/26/2023
Requested an appointment for an oil change and got it on the same day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hard time
byon 11/19/2023
I had just purchased a car in April and due to another driver totalling my car I ended up back at auto nation Chevrolet. The team was sincere and cared not just about numbers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best sales experience
byon 11/10/2023
I drove past numerous dealerships so that I could have Gabriel Rodriguez be my salesman. He has sold my family all of their cars in the past, and works hard to not only find the perfect car for his clients but get them the best possible deal. I have never met a salesman more dedicated to his clients than him. Even after the car is purchased he is always willing to help if you have any questions about the vehicle after you drive it off the lot. If you are looking at purchasing a car I would recommend going to Autonation Clearwater and asking for Gabriel.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In a rush
byon 11/09/2023
I'm very dissatisfied with no attention to detail that the service tech have, I recommend that each car has a bin and anything that comes off that car goes into that bin each and every time. First my valve caps, next I was charged for tire rotation that was never done next would've been my rim key had I not noticed. I mean come on you've got to do better, the excuse from service was oh they are kids. That's unacceptable and very disappointing, they have jobs in an adult setting they need to do better. Next how can I be charged for a service that was never done weeks ago and someone not open their mouth and say anything, had I not noticed my tire was in the same spot and questioned it then no one would've said anything. It's very deceitful and now I have a lack of trust so now I'm questioning everything. Yes, the difference came off my new tire and yes the tires were rotated for free but do you really think that totally satisfied me? My trust is gone and now my guard is up. I shouldn't have to feel that way and it's the principle of everything.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Compra de auto
byon 11/01/2023
Una atención extraordinario, con buena comunicación y nos ayudó en todo el proceso, muchas gracias
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
POLITE AND INFORMATIVE
byon 10/30/2023
It's a busy time and a good many people are running around at wits end. Tempers flare and patience is a rare commodity. The Service reps in Clearwater breed a calm sense of professionalism that makes the customers, like me, confident that they are sincerely interested in getting our cars and ourselves back on the road. No high-pressure tactics to get more work done that is not required, just a well thought out schedule of things to look for in the future. It's a nice clean and welcoming dealership and service area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great car buy experience !
byon 10/26/2023
Great sales and finance team. Made my car buying experience go smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Faulty mirror
byon 10/25/2023
As of today my Silverado 2500 has been back to service three times for the passenger side mirror not retracting properly. Tomorrow I’m dropping it off for the fourth time. Also, the last time the truck was there it was returned with a dent on the driver’s door. I’m hoping that everything will be fixed this time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great job
byon 10/17/2023
Pleasant, reasonably fast, and very helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 10/12/2023
Fast friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unacceptable Service
byon 10/03/2023
I took my car there because my AC wasn't working properly. The first time I took it there, they had it for 5 days and charged me $1300. I drove home and the AC still wasn't fixed. I took it back, they charged me another $1500 and kept my car for 8 days. I drove it home, the AC was still not working. I'm not taking it back to them. They've already gotten $2800 out of me. I don't know what the mechanics are doing back there, but I assume they are just guessing and have no clue. I'd like to be contacted.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Nice Employees- Service Took Weeks to Complete
byon 09/28/2023
The people were very nice to work with but my car went almost a month without completing the service. They started and then didn't complete. I began calling other service departments to have my car towed elsewhere at one point. I had to work out two rentals and one loaner car during that time. I had call at least 25 times over the weeks and then in the 4th week I asked for someone higher up before the car was put on the line to get done. I am not sure if it was lack of technicians or poorly run business but it was pretty frustrating.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
45,000 miles service and new tires.
byon 09/20/2023
All work was completed as proposed, and my vehicle was ready for pickup on time. I suppose it’s not surprising I thought the cost was too high, but I prefer to have the dealer to the work, and that’s the price I have to pay. In addition, I found the automated phone system annoying. It was impossible to get through to anyone. It just kept coming back to its menu every time I selected an option.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Fair Deal
byon 09/20/2023
No-hassle and fair deal. Good value for trade-in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 09/16/2023
Very friendly staff, the only issue is the time spent getting service done. A oil change and tire rotation should be done a lot faster. 2 1/2 hours with an appointment is unreasonable. Dealer should have a express oil change service and be in and out in 30 minutes
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unsatisfied
byon 09/13/2023
When I called to make an appointment I explained that the passenger mirror on my 2024 Silverado 2500 wouldn’t fold properly. The person I spoke to then asked me if I was calling about my 2022 Lexus RC350. I again clearly stated what vehicle and the reason and was asked if it was a 1500. After finally getting an appointment I explained that I couldn’t leave the truck overnight (dropped off at 7am), I was told, “no problem.” Jeremy Blackburn was very polite but called to tell me that they needed the truck for 48 hours. I realize that this is not his fault but my question is this- why bother with appointments if the vehicle is just going to sit for a couple of days for a simple fix. If you can’t get to it then schedule an appointment when you can.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Sell a car/Buy a car
byon 09/12/2023
After finally deciding to sell my beautiful 2021 Honda Accord Hybrid Touring, I accepted the offer made by our representative Lindsay, of AutoNation Chevrolet So. Clearwater and we drove 2 cars the 1-1/2 hours to the dealership. Over 6 hours later we drove our cars back but I found a great deal on my new-to-me 2017 Subaru Forester pzev AWD Touring ! My Sad/Happy feeling was changed to Extremely Happy! Thank you Lindsay! Thank you AutoNation Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/19/2023
Steve our connection was efficient, effective and friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Called to bring in car for new parts
byon 08/18/2023
Got a call on Aug 15th saying the parts for my car were in. I told lady that I thought everything was completed back in May (Inv# 748636). She said she would call me back after checking with someone. She called back and said yes I need to bring the car in. I dropped the car off on Aug 16th 10:30. Service Dept said they would call me back in a few hours with status. No Call. Got msg at 7:25 on the 17th that the car was ready. They sent a Lyft driver to pick me up. Got there about 9:30 and got the car. When I got home, I looked over the invoice (#751171). Line-item stated repairs completed prior to 5 25 23. Tech confirmed the parts were new! Sent msg to Service Dept with my concerns - that the work had been completed in May as I assumed (otherwise I would have been told parts were on back order). Got msg back saying 'Yes looks as though there was a miss communication from parts technician reviewed all parts installed associated with the ABS and all parts are new correct this however required the technician's inspection.' So basically, I was without my car due to a miscommunication!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great Experience!
byon 08/18/2023
GABA was a fantastic sales rep. He knows his cars and strikes are fair deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments