Customer Reviews of Ed Morse Cadillac Brandon
Greed!!!
byon 06/11/2021
Your dealership goudes people with a "Market Adjustment" on Escalades up to $40,000 over MSRP. Rediculous!!!!! Pure Greed!!! I will be telling everyone I know never never buy from Ed Mores. Purchased a new Escalade from Dimmit with no "Market Adjustment" They explained that Mr. Dimmit would never allow that type of gouding and did not want that reputation,
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
DO NOT BUY A CAR HERE, RIP OFF
byon 05/18/2021
DO NOT BUY A CAR HERE, RIP OFF: I bought a 2019 XT5 from this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told him that was the only reason I was buying this model. And also was charge over $2,559.98 above sales price for the car being Reconditioned. Well, the car did not have Rear Breaking assist. And was not Reconditioned in any way. ALL LIES. If you were charged for Reconditioning, you have been Swindled... I called the salesman Sean, He tried to lie his way out of it, then tried to change the subject. I call the General Manager. He said he would call me right back. He did not. Nothing but BS. I am trying to work with the CU to Stop doing loans for this company. DO NOT BUY A CAR HERE, RIP OFF. If they Rip you off here, they will Rip you off at All Ed Morse's Dealerships... Update. Ed Morse Corporate office wanted their Sales Manager, Jason Savoy to make things right with me. He pretty much called me a liar and could not prove anything was Reconditioned on the car. He did Nothing… If you were changed any Recondition Fee, you should call your attorney because, you have been Swindled… This company has very low character and if they do this at their Cadillac dealership, they will to this at ALL of their Dealerships. DO NOT BUY A CAR HERE, RIP OFF… An attorney should do a Class-Action Suit on this Company.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Sales Review
byon 10/01/2019
I felt very well informed with the options presented. Travis Duvall was very courteous and thorough. He presented his cars very well.
Joe Dipaula was Great!!
byon 09/03/2019
Excellent customer service. Joe even lent me his personal vehicle to do some errands while the paper work was being done.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2019 Cadillac XT5
byon 05/27/2019
We love working with Travis DeVall. He is friendly and makes us feel comfortable. The dealership is immaculate and almost luxurious. Every effort is taken to ensure that you are happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent
byon 05/27/2019
Even though we were not going to change our Cadillac we were offered a deal we couldnât refuse. Cory the sales representative and manager were instrumental in making the right decision. It was an excellent experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Sales Team
byon 04/10/2019
I had the best car buying experience ever and I have purchased several cars in my lifetime. Randall was delightful and accommodating. My only problem is with the options in the car. First, I was very surprised to find out there is no CD player. Iâm sort of old school and love my CDs. I heard that this is new trend however. Second also surprised there is no right-lane camera. I became quite accustomed to that feature in my previous car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Sales Expereince
byon 03/27/2019
Excellent Sales Experience--very happy with the automobile and the sales process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The black baby!
byon 02/13/2019
Great sales department , fantastic service . Smooth transaction for the "black baby", that is what I called the beauty Xt4!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2019 XT5
byon 01/15/2019
Excellent professional sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Experience
byon 11/08/2018
My wife and I traded both of our leases in. Our salesman Joe was exceptionally good at helping us find the right vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Travis DeVall
byon 10/02/2018
Travis made the difference. Excellent product knowledge. Great customer relationship.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
roll over to second Cadillac
byon 09/25/2018
It was time to roll over into our second Cadillac vehicle. I called my salesman Joe DiPaula and told him we were ready. He found the perfect car for us, from color to equipment, it was/is awesome. We enjoy it so much, and are so glad we went to the SUV. Our XT-5 is the best. Thank you Joe.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Wonderful Car, Wonderful Service
byon 05/08/2018
My sales representative, Joe, was truly exceptional, friendly, knowledgeable and helpful. I have the exact car that I wanted, and it was a truly quick, exciting experience going in to get it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used Car
byon 04/04/2018
I had the best service ever! Randell made my car buying experience easy, exciting, & very Informational.. I couldnt have asked for a better Sales Representative.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful
byon 02/12/2018
Great service. Efficient, friendly and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Flawless!
byon 06/12/2017
This is my second lease with Ed Morse Cadillac. Both times the experience has been terrific. Troublefree. Extremely professional.....no pressure at all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
First Class all the way...
byon 05/16/2017
My wife and I have been buying from Ed Morse Brandon for almost 10 years now and it would be hard to go anywhere else. From sales to service everyone is totally professional. We have been dealing with Joe D in sales for several years now and has never disappointed us. And Mike in service always has time to talk even when it gets super busy. The dealership itself is spotless and the service waiting area is like no other.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best
byon 05/06/2017
I had been to two other dealers before coming to Ed Morse. I told the salesman coming in that I had, and that I was going to decide on where I was going to buy my new car based on his offer of the style I chose. I told him the VIN of the one I had tested and he came in at a much better price point. That's it. The bottom line is what interests me. No games, just the facts and cost. I am now a lifelong Ed Morse customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Cadillac Brandon & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center. In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offer a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
1 Comments