Service Koons Lexus of Wilmington Car Dealership Wilmington Delaware | Edmunds
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Koons Lexus of Wilmington Service Reviews

Service Reviews

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Service Rating Koon's Experience By tris1010 on 02/15/17 06:15:37 PM PST
Recommend this dealer? Yes

Right from the start, my Service Consultant Jaz, greeted and treated me like I was family. He was extremely professional and saw to it that my first time experience at Koon's was as comfortable as possible. He even graciously took the time to periodically check on me while waiting for my repairs. It...
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Service Rating Excellent Service Provided by Jazz By jrphillips5326 on 02/08/17 09:00:25 AM PST
Recommend this dealer? Yes

I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of it with the best service. We are very loyal to the Lexus brand, and the service provided by Jazz only extended that. We will be providing our business...
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Service Rating EXCELLENT SERVICE By Jonesie22 on 03/27/16 09:27:36 AM PDT
Recommend this dealer? Yes

I leased my NX200 Fsport from Koons Lexus. I love the friendliness of the staff. The first time I wasn't intimidated by purchasing or leasing a vehicle. I love the personal commitment from the staff educating me on the car's technology. I'm not driving away unprepared or nervous. I just had my 5,000...
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Service Rating Disapointed new lexus customer By angelpam13 on 10/20/15 06:54:23 AM PDT
Recommend this dealer? No

I purchase my car from Koons Lexus about one year ago, the deal was made and when we came to pick it up, the car was not even ready after we waited an hour, They did bring it out to us but the sales manager had not informed our salesman. Then I have been to the service shop for two uneventful oil ...
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Service Rating Excellent service By firemom2000 on 08/04/15 12:35:40 PM PDT
Recommend this dealer? Yes

Bruce Knapik Service Advisor excellent service reprehensive.
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