Delaware Dealerships - Koons Lexus of Wilmington of Wilmington Delaware
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Koons Lexus of Wilmington Sales Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (855) 676-3699
  • Chat with Dealer

Sales Reviews

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Sales Rating one person ruined the customer experience Written by randysmith14 on 03/30/17 01:16:21 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was so excited to purchase my first Lexus. Brian Ogbin was exceptional in his customer service. Then a guy by the name of Oliver Wooten came in to the picture. He clearly hasn't read John DiJulius's book on customer service. John specifically mentioned Lexus as a five star customer service organ...
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Sales Rating Sneaky Written by Rofamly5 on 02/16/17 08:16:51 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I went to Koon Lexus to trade in a 2013 Ford Escape SEL for 2013 Mercedes C250. The sales manager was very pushy and treated us like our car was junk because my husband hit a deer and the front bumper was replaced. He made out like he would have to take the car to auction and gave us ...
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Sales Rating becareful of koons selling cars with after market parts Written by pissedoffbuyer on 11/18/16 09:01:49 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a preowned 2009 infiniti g37x from Koons of Lexus. Knowing that it was a used vehicle i opted to buy what they call the gold package where everything was supposed to be covered bumper to bumper. Unfortunately after only 2 months of having the car, i encountered a problem where the car wo...
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Sales Rating Tom Kontis is the best ! Written by berniek7 on 08/01/16 06:16:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had the pleasure of Tom working with us to get us into a new Lexus !He made the car shopping process the best we have ever had.He was knowledgeable,patient and truly a nice guy!Many thanks to Tom for all his help.He is the BEST !!!!!
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Sales Rating Tom Konits Amazing Salesperson Written by jwood_09291296 on 07/14/16 06:11:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Although I was not quite ready to purchase my New Lexus today Tom Konatis spent over two hours with me. I drove two models both of which I loved. Tom explained every feature to me, and worked hard to make the numbers work for me. Unfortunately the time just wasn't right for me. However, I will be b...
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