Service Koons Lexus of Wilmington Car Dealership Wilmington Delaware | Edmunds
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Koons Lexus of Wilmington Service Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (888) 810-9853
  • Chat with Dealer
Service Rating:

Quality Service and Team

Written by rgnade on 03/09/11 01:10:42 PM PST Go back to Service reviews
Recommend this dealer? Yes

I've been taking my cars to Lexus of Wilmington since 2001 for service and they've always been accomidating and friendly. If there are any issues, they always communicate promptly and make good on their commitments. Recently, my car was broken into and beyond just replacing the window, they also did an excellent job detailing the car so I won't be finding shards of glass for the next 5 years. I will continue to buy and have my cars serviced here because of their customer service.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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