Delaware Dealerships - Matt Slap Subaru of Newark Delaware
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Matt Slap Subaru Sales Reviews

  • 255 E Cleveland Ave
  • Newark, DE 19711 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Best New Car Buying Experience Written by MSB8485 on 08/01/18 07:49:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were in the market for a new vehicle and I was dreading the sales process but had a great experience with the people at Matt Slap. We made our initial request online and were quickly contacted by Mary Thompson. We then test drove an Outback and a Forester with Jeremy Heydemann who di...
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Dealer Response

Thank you for your 5 Star Rating - we are happy that you had a pleasant car shopping experience with Mary, Jeremy and Chris. Our Number 1 goal here at Matt Slap Subaru is Customer Satisfaction. Happy Driving! Eve Slap, Owner

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating I Can Only Trust Them as Far as I Cab Throw Them Written by JamesGiar on 06/23/16 02:11:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Less than a week after purshasing my car, an element in my compressor was found to be broken. This passed the original screening of the car when I was purchasing the vehicle. A used car salesman named Chris has yet to remedy the issue that is going to cost close to $1000. I want to create a symbioti...
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Sales Rating Go with Jason Marker Written by bthomas3 on 12/27/15 01:55:19 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

About 4 weeks ago I started talking to another Subaru dealership in the area about purchasing a new 2016 WRX Limited. I was very specific with what I wanted. They had one listed on their website which was exactly as I wanted. After two weeks of the internet sales guy trying to get me to come in I...
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Sales Rating Service dependent on who you work with Written by yangster177 on 10/18/15 12:48:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Simply put. What you get is highly dependent on who you work with. My initial experience with this dealer was an individual named Harry. Now Harry compiled a list of vehicles for me, and told me some numbers over the phone when I first reached out to Matt Slap Subaru. After hearing the amazing n...
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Dealer Response

Sir, we apologize for any inconvenience that was caused to you during your vehicle purchase experience with our dealership. We always strive to provide the best possible experience for our customers, and are sorry to hear that we did not meet your expectations... Read more

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Sales Rating Jason Marker is a great sales person to work with! Written by Miaokey_Lucas on 10/16/15 09:05:14 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Before I walked into Matt Slap Subaru, I was worried that I'd have to deal with a pushy and impatient sales representative as I had experienced before in other dealerships. But we were lucky enough to have Jason as our sales person. He took us for a test drive, asked our questions and spent hours wi...
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Dealer Response

Thank you for your feedback! We are happy to hear that you had such a great experience with you salesperson Jason and that he was able to find you the vehicle you were looking for that fit your needs and budget. It is always our goal to "go the extra mile" for... Read more

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