Service Nucar Chevrolet Car Dealership New Castle Delaware | Edmunds
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Nucar Chevrolet Service Reviews

  • 174 N Dupont Hwy
  • New Castle, DE 19720 (map)
  • Chat with Dealer

Service Reviews

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Service Rating TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE By Shawnmg on 10/23/17 08:17:13 AM PDT
Recommend this dealer? No

When I purchased my brand new Silverado in 2014, after my 2011 was totaled in a vehicle accident, I noticed that the vehicle made a chirping sound every time I would accelerate. It was very annoying. So I brought the vehicle in for servicing only to be told by the service agent that they all do th...
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Dealer Response

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest conve... Read more

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Service Rating Service was good By Marel16 on 04/14/17 02:54:51 AM PDT
Recommend this dealer? Yes

The staff was friendly and welcoming. The waiting area for customers was very clean and the wait was not long.
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Dealer Response

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our cus... Read more

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Service Rating Excellent Experience at Nucar By Devonhynson on 04/14/17 12:31:46 AM PDT
Recommend this dealer? Yes

I had an excellent experience with Nucar. I live in Wilmington and it is actually inconvenient for me to have to travel for aut repairs. However based on the shuttle service, the easy process of scheduling service repairs, the exemplary customer service and repairs being made in a timely manner, mak...
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Dealer Response

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough and efficient service you received from us. If there is anything more that we can do, please come back and see us again. T... Read more

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Service Rating Kudos to Felicia Evangelist By RobinGTerrain on 04/12/17 04:28:21 PM PDT
Recommend this dealer? Yes

Excellent customer service received. My son was very impressed with the waiting area. Continue to provide excellent service. Thank you.
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Dealer Response

Thank you for the kind words! We've put a lot of effort into raising our customer service levels, and I’m happy that it shows. I will pass your kudos to Felicia, and hope to see you again in the future. Best regards, Chris Dagesse | Owner - Nucar Chevy | c... Read more

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Service Rating NuCar Recommendation By pcushane on 04/12/17 07:48:34 AM PDT
Recommend this dealer? Yes

Prompt, courteous, efficient! Love going to NuCar! There has never been aa place so friendly & respectful dedicated to such complete service to a customer.
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Dealer Response

Thank you for taking the time to submit this amazing feedback. I’m glad that you find us prompt, courteous, and efficient. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Chris Dagesse | Owner... Read more

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