Sales Reviews - 292606234

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Dealer Sales Reviews

Sales Rating:

Exceeded Expectations

Written by bobguynn on 04/15/13 07:01:13 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was our 3rd new Toyota in 8 years. The first 2 vehicles were purchased from another dealer, closer to my home. They had the first and forth opportunity to sell me a Highlander Hybrid...and weren't apparently interested in keeping our business. Torrington Toyota undersold the other two dealerships surveyed by >$1000 and beat their best financing APR by >2%...with a trade-in allowance that slightly exceeded the Edmunds listed value of our Sienna. They initially estimated the car would take a month to arrive. It was actually delivered < a week after we signed the purchase agreement...with the accessories installed that we had requested after the initial agreement.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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