Service Northwest Hills Chrysler Jeep Dodge Ram Car Dealership Torrington Connecticut | Edmunds
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Northwest Hills Chrysler Jeep Dodge Ram Service Reviews

Service Reviews

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Service Rating Over all service By rickydas on 04/28/17 08:50:06 AM PDT
Recommend this dealer? Yes

The service staff is exceptional no matter if its an oil change or something major!
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Service Rating Customer service By dodgejeep on 04/03/17 07:38:45 AM PDT
Recommend this dealer? Yes

Always ready for taking my car in. We drive over 30 miles to get there and they take us in right away. The service people are friendly and very helpful.
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Service Rating Great Service and done as expected By Mrsmuzz on 01/29/16 07:10:58 AM PST
Recommend this dealer? Yes

My car was taken car of as expected and done on time! Thank you!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Poor Customer Satisfaction By Karl1278 on 06/07/14 06:36:19 AM PDT
Recommend this dealer? No

I have been a loyal Chrysler-Dodge customer for the past fifteen years. Recently my 2010 Dodge Ram 5.7 hemi with 16000. miles, purchased new from Sullivan's Northwest Hills experienced severe engine trouble, to include dropping an exhaust valve and damaging a piston. This dealership was merely going...
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Service Rating Avoid this Dealership! By chrysleriscrap on 09/13/11 04:38:20 PM PDT
Recommend this dealer? No

I have had chronic problems with this vehicle since the day it was delivered. Multiple door failures, multiple AC/Failures, brakes being required every 12k miles, hub bearing failure, clock spring failure. And the dealership service is abhorrent. During my last visit they supposedly performed a "Saf...
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