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Customer Reviews of Modern Mazda

5.0
Overall Rating
4.96 out of 5 stars(568)
Recommend: Yes (214) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Very Happy Customer

by Steve P on 04/22/2024

Recently purchased a vehicle from Modern Mazda and couldn’t be happier. Start to finish the experience was great. I was greeted by our salesman Jordan who was happy and eager answer all my questions and under stand my needs. Once I made the decision to move forward, the purchasing process was smooth and efficient. No hidden fees or surprises and complete transparency. What stood out to me was the overall level of customer service even after the deal was completed. Overall, my experience here was exceptional, thanks to the professionalism, friendliness, and integrity of the dealership. I would highly recommend Modern Mazda, Jordan and his team to anyone in the market for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
568 Reviews
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5 out of 5 starssales Rating

Very Happy Customer

by Steve P on 04/22/2024

Recently purchased a vehicle from Modern Mazda and couldn’t be happier. Start to finish the experience was great. I was greeted by our salesman Jordan who was happy and eager answer all my questions and under stand my needs. Once I made the decision to move forward, the purchasing process was smooth and efficient. No hidden fees or surprises and complete transparency. What stood out to me was the overall level of customer service even after the deal was completed. Overall, my experience here was exceptional, thanks to the professionalism, friendliness, and integrity of the dealership. I would highly recommend Modern Mazda, Jordan and his team to anyone in the market for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car

by Alec on 04/21/2024

Awesome dealership to buy a car, sales team worked hard to get me what I wanted and walked me through the whole process with ease. They worked hard and fast to obtain the specific color/model car I wanted from another dealership in the state. The saleswoman Natalie was a pleasure to work with, and explained everything in detail. Would recommend this dealership to anyone looking to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great place

by JB on 04/19/2024

Bought my son's first vehicle at Modern Mazda. It was a great experience. Beth Zaskey was our sales woman, and she was great. I highly recommend you visit and speak with her.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Got me out of a car I hated and into a car I love!

by Taylor Carson on 04/19/2024

I had a wonderful experience with finding a new car to lease at Modern Mazda. I came in just looking to see what they had to offer, but Jose Medina was able to get me an amazing lease deal, so that I could start driving the car I love! The customer service was great and they got the exact car that I wanted. I am so happy with it so far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Beth was amazing

by taylorl on 04/18/2024

Beth was amazing and patient with me throughout the process. Couldn't have asked for a better sales person!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No High Pressure Sales Makes Buying Easy

by RobinT on 04/11/2024

We purchased a new used CX-5 last week, from Sales Consultant Natalie Asarisi. She was awesome to work with and didn't rush us at all in the process of making a decision. We made the right decision to travel one hour to Modern Mazda to purchase our SUV. From the moment we walked in the door, every employee we encountered made us feel welcome. We love our Mazda CX-5! Zoom-zoom!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Transparent, Quick and Easy!

by John T on 04/03/2024

Great experience dealing with Stephen Duffy and the dealership as a whole…if you are currently looking for a vehicle I highly recommend you give them a call!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Modern Mazda. Great experience

by Kevin on 04/02/2024

Great buying experience with Beth Zaskey who dialed me into the right car. Highly recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!

by Jim S on 04/02/2024

Beth did a great job being patient with me. I wasn’t sure which model to go with but she explained which model was the best value for me and took me on multiple test rides. Ultimately I bought a beautiful CX-30. No pressure at this dealership, just great business! Thanks Beth!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great salesman

by Boyd2012 on 04/01/2024

Had a great experience at modern Masada, with my recent purchase. Jordan Hill helped me with my purchase of a 2021 dodge ram. He was very helpful and knowledgeable with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Sales Representative

by Patty on 03/31/2024

I enjoyed walking into a dealership being promptly greeted and assigned a sales person. We were assigned Kim who we told what wanted and within five minutes Kim showed us the CX3 which was too small. However, Kim recommended the CX5 which was larger in size. After, test driving the car and selecting a red color which was in stock we made the decision to purchase! Kim was a great sales person who put us ease and made us feel good about our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Extremely easy

by Laura on 03/31/2024

Beth was great! She helped me get a loan and so far I am extremely satisfied with my new Mazda. Will recommend to all my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No pressure!

by JC on 03/30/2024

Steve Duffy did a great job of helping us with our purchase without high pressure sales tactics. He was truly interested in helping us find the right vehicle for our family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales and Service Top Notch

by Tiffany S on 03/28/2024

I just purchased my second Mazda with Modern Mazda. I brought the Mazda I bought with them back in 2017 to trade in. There is a reason I went back: they do not gouge prices, they are a CPO seller, and I’ve never felt pressured or stressed when shopping or buying with them. This time I worked with Steve Duffy, who stayed late with me and my husband to make sure we had all the information we needed to make a decision after we left. He communicated with me via email and phone afterward to negotiate, and ultimately I have a new CPO Mazda and have had my second successful and pleasant buying experience with this dealership. Definitely recommend. Shoutout to the service department, as well. I had a small, warranty-covered issue shortly after buying and they got my car in quickly, were communicative by text throughout the repair process — even sending me a video of my car — and I couldn’t be happier. Always a great experience here. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing experience

by Shannon Bahme on 03/26/2024

just traded in my CX5 lease for a brand new CX50 ! I am so happy with my purchase and Jordan was so great to work with ! I always feel so welcomed there like we are truly family and friends ! They really do take great care of their customers! I HIGHLY recommend working with Jordan , he was so helpful and knowledgeable, really just felt like I was hanging out with a friend , all together awesome experience! I just love Mazdas :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great sales service!

by Matt on 03/25/2024

Great sales service! Staff is friendly and knowledgeable about all the vehicles they have!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Car Purchasing Experience!

by Marj on 03/25/2024

We just bought our second Mazda at Modern Mazda. We had the pleasure to have Natalie Asarisi assist us through the selection and purchase process. She was very knowledgeable of the differences among the different Mazda models, as well as the fine details of the various trim levels. Natalie was able to address all of our questions and made it easier for us to make our decision. She provided a warm and personal orientation to the set-up and operation of our new CX-5, spending all the time we needed. I would highly recommend Natalie for a great car-buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Beth was the best!

by Erin Cunliffe on 03/17/2024

I had the joy of working with Beth in purchasing my car. She was incredibly supportive and helpful throughout the entire process and made everything so much easier! Can't recommend stopping by and seeing her if you're looking for a car enough!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car under Stressful Situation

by Rob on 03/16/2024

We had a great experience with Jordan and the ModernMazda team in an emergency. Took our old Mazda in and at 5pm it was clear it had died. Jordan was sitting at his cubicle, and I asked - so, "what do you have on your lot" and Jordan sprang into action with humor and dexterity!. We looked at the selection, he balanced our needs with us, back and forth, and just led us to a good car in no time. Made the deal and after a few days it is clear we got the right car in the right situation. Comfortable and relaxed sale in a stressful time. Many thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Highly Recommend!

by MD on 03/15/2024

This is my third car purchase with Modern Mazda. I’ve been well taken care of each time and had a very positive experience working with Natalie. I highly recommend coming here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Go See BETH!

by Shane on 03/15/2024

Beth was an amazing sales person. We were in and out with our new car in only a couple hours. The easiest car buying transaction we've had in years. See Beth if you're stopping by Modern Mazda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership

https://www.modernmazda.com/

At Modern Mazda, we do everything transparently.

That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.

It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.

In short, it means conducting every part of our business openly and truthfully.

Take a look around and see what we mean. We've got nothing to hide.

Amenities
Complimentary Coffee
Television
Cable Television
Express Service
Customer Lounge Area
Languages Spoken (2)
English
Spanish