Service Old Saybrook Chrysler Dodge Jeep Ram Car Dealership Old Saybrook Connecticut | Edmunds
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Old Saybrook Chrysler Dodge Jeep Ram Service Reviews

  • 255 Middlesex Tpke
  • Old Saybrook, CT 06475 (map)
  • (888) 352-2823
  • Chat with Dealer

Service Reviews

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Service Rating Service By Gregory66 on 03/24/17 08:06:17 AM PDT
Recommend this dealer? Yes

Excellent customer service as always!! I have always been treated fairly when bringing my car in for service and is done in a reasonable amount of time.
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Service Rating Efficient and Honest By RobbieM on 03/09/17 06:50:57 AM PST
Recommend this dealer? Yes

Good record keeping - let me know if my Jeep needed anything else besides oil change. Did not take advantage & recommend anything unnecessary. Quick & the car washing!
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Dealer Response

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, Carrie Giuliano | cgiuliano@lorensencdj.com

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Service Rating Recall Service By RayRayRayRay on 12/29/16 06:50:54 AM PST
Recommend this dealer? Yes

Major improvement since last time I was there. In fact I only went there because I had no choice. I went there with a recall on 2 vehicles - they completed the work when they said they would which was timely. This was very much appreciated.
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Dealer Response

Thank you for taking the time to share with us! The goal of our dealership team is to provide a positive experience for each of our customers. We're happy to read that we were able to complete the work in such a timely manner. Please remember that we're always... Read more

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Service Rating Warranty work By Ulazz07 on 12/23/16 10:30:38 PM PST
Recommend this dealer? Yes

Kerri from service is exceptional and a pleasure to work with. Made sure I had a courtesy car while the work was being done on my vehicle.
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Dealer Response

Thank you for leaving us this great review. I'm happy to hear that Kerri was able to provide you with an exceptional service. We look forward to seeing you back again in the future. Take care! Sincerely, Carrie Giuliano | cgiuliano@lorensencdj.com

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Service Rating Well Treated By DavidACar on 12/11/16 08:13:31 PM PST
Recommend this dealer? Yes

I'm always treated like I'm the most important customer. The work on my car is explained in a manner that is easy to understand, and I'm always made to feel welcome.
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Dealer Response

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. We look forward to working with you again. Carrie Giuliano | cgiuliano@lorensencdj.com

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