Service Hoffman Audi of New London Car Dealership New London Connecticut | Edmunds
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Hoffman Audi of New London Service Reviews

  • 490 Broad St
  • New London, CT 06320 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Rock Star treatment By Shraudi67 on 05/18/17 04:18:55 AM PDT
Recommend this dealer? Yes

They treat you like a rock star but not from an awful rock group like Wings but an awesome rock group like Led Zeppelin. If you want to find out how Robert Plant is probably treated when he brings his car in for service please visit Hoffman Audi. They even let you have a soda, coffee or hot chocol...
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Dealer Response

Hello Shraudi67, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team ensured that you were treated like Robert Plant! Sorry about the groupies… maybe next time! See you again! Sincerely, Alison... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Dealership, lifetime customer By mvalentinejr on 08/30/15 05:01:53 PM PDT
Recommend this dealer? Yes

I purchased a used Audi A6 from Hoffman Audi of New London a year and a half ago. I had also purchased an extended warranty. When I ran into a repair problem recently, there was a grey spot and the warranty did not cover the repair. Upon hearing of this, Mr. Hoffman stepped up and paid for the repai...
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Dealer Response

Hello mvalentinejr, Thank you for choosing Hoffman Audi of New London. We appreciate you feedback on our service department. Your satisfaction is important to our team and we are pleased you enjoyed your experience with us. We appreciate you and thank you for ... Read more

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Service Rating Thorough! By Kpezz on 12/20/14 05:36:34 AM PST
Recommend this dealer? Yes

TJ and his staff at Hoffman were exceptionally thorough when diagnosing my Q5's problem. He kept in contact to update us and they fixed the problem and went the extra mile. Thank you-Kristin Pezzolesi
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Service Rating Exceeded Expectations By RHINSX on 10/23/14 04:45:57 AM PDT
Recommend this dealer? Yes

Recently moved to the area and was time for scheduled service on my Q5. I had been with my previous Audi dealer for over 10 years and liked their service. Always felt like a valued customer. I am very happy to say Mark and Hoffman Audi Exceeded my expectations. I have found a new Audi home. Thanks M...
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Service Rating Audi 45,000 mile service visit By Bdudek on 08/16/14 06:58:46 AM PDT
Recommend this dealer? Yes

Dealers service associate was very friendly and curtious. Overall a very good experience!
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Dealer Response

Hello Bdudek, Thank you for choosing Hoffman Audi New London for your service visit and leaving us feedback about your experience. We look forward to serving you again! Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by T... Read more

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