Connecticut Dealerships - BMW of New London of New London Connecticut
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BMW of New London Sales Reviews

  • 543 Colman St
  • New London, CT 06320 (map)
  • (888) 576-0174
  • Chat with Dealer

Sales Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Bad Sales Expierence. Great Service Expierence Written by Bwd223 on 04/01/15 03:56:22 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a certified used vehicle here. The delivery process was extremely rushed and I felt as though I was not a priority for the staff. Upon inspecting the vehicle at home, I noticed numerous cosmetic issues with the car. Many of these issues were serious in nature, one example being a hole in...
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Dealer Response

Bwd223, we certainly share your frustration in with recent purchase, and we truly appreciate your patience and understanding in rectifying the situation. We take pride in providing an outstanding experience for our clients, and from your review, it appears tha... Read more

All Comments (1)
Sales Rating Great team Written by sarsippius3rd on 09/03/14 08:51:08 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently traded in my Lexus for a new BMW. The sales team at BMW of New London is top notch. Cate from sales was great! Eli was also great. They did not stop until I was sure I was getting the best deal in trade and in sale. Eli was also great two days later when my children took a rock and "drew"...
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Dealer Response

On behalf of Cate, Eli, and the rest of our staff, welcome to our family, sarsippius3rd! It was truly our pleasure assisting you in the purchase of your BMW, and we are confident your new vehicle will bring you many years of driving the "ultimate machine!"

All Comments (1)
Sales Rating costumer service not good. Written by monika524 on 06/16/14 08:08:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had an appointment with a sales rep; however, when I arrived I have learned that he has left for the day without any notice. I would have appreciated a phone call if my appointment was going to be canceled so I didn't have to drive all the way down there. I was told to wait for another employee an...
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Dealer Response

monika524, we are truly sorry to hear of your frustrations with our Sales team. We strive to treat each client with the utmost care and respect, and from your review, it appears we dropped the ball. You have our sincerest apologies, and you can be assured that... Read more

All Comments (1)
Sales Rating Love that car! Written by nancyj2 on 06/10/14 11:47:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Prompt, efficient and courteous service was evident. I got the exact car I wanted and I am delighted with it. Thanks BMW of New London!
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Dealer Response

Congratulations on the new BMW, nancyj2! We were delighted to assist you in purchasing the perfect vehicle, and we are confident it will bring you many years of driving pleasure!

All Comments (1)
Sales Rating Overall good visit Written by Irishdrums on 05/17/14 04:55:05 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Very friendly and courteous staff. Had an appt at 1:30pm, my car needed a brake check. The car was done in 2.5 hours. I had brought my 1 year old son, they did offer a play area where I could take him while we waited, that was nice, it was in the Toyota area next door. There was also a nice BMW wait...
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