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Mazda of Milford

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Customer Reviews of Mazda of Milford

4.9
Overall Rating
4.87 out of 5 stars(33)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

2024 Mazda CX-5

by Steve P on 11/22/2023

Kim did a great job at getting us in the right car at the right price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

33 Reviews
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5 out of 5 starssales Rating

2024 Mazda CX-5

by Steve P on 11/22/2023

Kim did a great job at getting us in the right car at the right price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome service

by Fino on 07/28/2023

Great service!! Always have answers to all my questions, very nice professional crew definitely be back thank you ……

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First class buying experience. Super easy process from start to finish!

by John A on 06/12/2023

My new Mazda CX-5 is the third new car I have purchased from this dealership. When we are next in the market for a new Mazda I will be back for a fourth. Thanks Jaden for the great buying experience from start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Courtesy and Service

by JC on 05/31/2023

Videos for me as a customer, to see the service work

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service!

by Mitch M on 05/31/2023

Great service and nice video showing inspection of the car and any recommended repairs. The car wash included was also nice!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Michygume

by Paul on 04/28/2023

Visiting from Michigan, it was very clean. The waiting room was very nice. The service advisor explained everything to us. The only thing I would say that’s negative is that it took about a half an hour longer than what we were promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfactory Services

by Mimisteel on 03/27/2023

3/27/2023 As always clear and direct about service and cost. Always friendly to me ( warm and welcoming )

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast and efficient

by BB on 03/08/2023

It is easy to schedule a service appointments online. The team member I had was very understanding and consistent with what I came in for. While leaving my car at the dealer, I did ask for a courtesy car since I have to be at work . While they worked on my car . Mike (service member) gave me a courtesy call to let me know what was going on with the car and a video walk through. I really appreciate Mike and the Mazda of Milford service team .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

My purchasing experience

by Valleyabes on 08/23/2017

I had a great experience at Connecticut's own Mazda. The salesman and sales staff made me feel very comfortable when purchasing my Mazda 3. They were friendly and informative. I would definitely recommend this dealership to my family and friends. I also love my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

I love Connecticut's Own Volvo

by Volvodriver8 on 08/03/2017

When I took my vehicle in for Service, they knew I was waiting for it. They put extra guys on the job so it would be done earlier than anticipated. They also offered me a vehicle. Every time is a good experience. They treat me like family. I can't wait to buy an electric vehicle from them. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Safety recall

by Robert6344 on 06/10/2017

Good service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Immediate service, really grateful

by Macphoto526 on 03/25/2017

Dan helped bring my co-5 in right away, had a full diagnostic and fixed my center compartment in under an hour as a walking appt. Fantastic!! Bobby Johnson

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very satisfied.

by ginger1941 on 02/23/2017

Performed the work that I was there fore. Both Dan and Mike were very personable and knowledgeable in describing the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service trip!

by Mazdafamily on 02/15/2017

Although it was my first service on the vehicle and it was covered by the dealership as part of the agreement of buying the vehicle the process was a breeze. Dropped my car off, took a beautiful loaner, went back at lunch and picked up my nice clean car. I hope they continue to be this good...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very professional

by ear1968 on 02/07/2017

Good service , I'm a Mazda user since 2012 and always take my cars to Milford dealer because Dan and Mike are very professional and always go beyond my expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding

by Lynvarandas on 09/03/2016

Big Smitty was my salesman and i have to say he made the whole experience wonderful! He worked hard to get me the best deal and his great personality really put me at ease ! I feel he went above and beyond to help me out and I would def do business with him again! He's a great asset to Milford Mazda!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Oil change and two recalls

by Jonobile on 08/21/2016

First time i bought this car in for oil change and was happy with work done and rep told me what else needed to be done a vehicle. Very satisfied

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Paula Tillert

by Tillert on 08/18/2016

Everyone at Mazda of Milford is so courteous and helpful. Workmanship is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Level of service is excellent

by GSFairfield on 06/27/2016

The service performed was on time and quoted accurately but what was even better was the care and concern for customer satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Great job

by dawu7779 on 06/16/2016

Had a recall on my wife's car and they fit me in ASAP. Gave me a ride home and called me when it was ready. Had them service the transfer case while they were at it. Great job !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

McMillan Mazda 3

by Mac_985SPC on 03/14/2016

It was a very pleasant experience and they actually fixed my issue with flickering headlights when you use the brake, which was a known issue. It is good to be driving without the headlights like that. Very timely service and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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