Service New Country Motor Cars Car Dealership Hartford Connecticut | Edmunds
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New Country Motor Cars Service Reviews

  • 1 Weston St
  • Hartford, CT 06120 (map)
  • Chat with Dealer

Service Reviews

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Service Rating outstanding SALES staff service By TMYANKEE on 11/15/16 10:35:03 AM PST
Recommend this dealer? Yes

when a service message came up on the dash I called Nelson, the person who sold me the car. he set up the appointment, explained everything to me, met me at the door, and sheperaded me through the whole process NCMC-MB is an outstanding dealership. the sales staff doesn't abandon you after the s...
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Dealer Response

Thank you! We believe that purchasing a vehicle from us is not "just a sale" you are now part of our New Country family! We look forward to many years assisting you in your automotive needs and concerns; we are here for you today and everyday!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating New Country Mercedes Gets It! By pomfsjosephm on 07/23/16 09:21:52 AM PDT
Recommend this dealer? Yes

Let me start that when I was initially going to buy a Sprinter for our business I was hassled, pushed and relentlessly contacted by other Mercedes dealerships. I had the pleasure to deal with Dan Sullivan of New Country and he understood we're in business and businesses buy vehicles. He provided in-...
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Dealer Response

It gives us great satisfaction knowing we have pleased you with your Sales experience and with your Service experience; we understand purchasing a vehicle can be stressful and then to be faced with an unexpected defect with your new vehicle, even more stressfu... Read more

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Service Rating Terrific service from Ron Chwalek By happylady13 on 05/18/16 08:22:09 PM PDT
Recommend this dealer? Yes

Arrived without an appointment to have someone sync my new cell phone with the car. Ron Chwalek was amazing. He jumped right into the car, linked the phone and did it in the most pleasant way possible. So nice to know this dealership remains top notch in all ways.
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Dealer Response

We are so pleased we were able to attend to the syncing of your new cell phone and we agree, Ron is amazing! Thank you for being part of the New Country family!

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Service Rating They Will Ruin Your Car By haskins500 on 09/04/09 12:00:00 AM PDT
Recommend this dealer? No

My engine started running rough a month after my experience with New Country, so I stopped to check my oil a couple of months after the aforementioned horrible service. I check my oil every other fill-up, but I was astonished to see that my oil was becoming very dirty(Black), especially for synthet...
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Service Rating Good luck writing a check at this place By haskins500 on 03/26/09 12:00:00 AM PDT
Recommend this dealer? No

I am an area business owner and was recently in a serious accident, with injuries. My car was totaled, so I found a great private-party deal on a used Mercedes and decided to have it serviced an hour and a half from my home at New Country in Hartford after purchase. I typically have my CLK 500 servi...
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